Deon Agnew
Morgantown,WV
Summary
Dedicated and dependable professional with experience in hospitality, healthcare, and contract services. Proven ability to communicate effectively, solve problems under pressure, and contribute positively to team environments. Known for a strong work ethic, reliability, and eagerness to learn new skills. Seeking an opportunity to grow within a company, starting from the ground up and advancing into leadership roles through hard work and continuous improvement.
Overview
6
6
years of professional experience
Work History
Rehabilitation Nursing Technician
Encompass Health Rehabilitation Hospital
Morgantown
01.2024 - Current
- Assisted nursing staff with patient care and rehabilitation activities.
- Monitored vital signs and reported changes to medical personnel.
- Educated patients on exercises and daily living skills.
- Documented patient progress and maintained accurate records.
- Provided emotional support to patients and families during recovery.
- Maintained a clean and safe environment for patients and staff.
Patient Monitor technician
WVU Medicine Reynolds Memorial Hospital
Morgantown
02.2022 - 10.2023
- Monitored patient vital signs using advanced medical equipment and technology.
- Assisted healthcare team with patient care and comfort needs during procedures.
- Documented patient observations in electronic health records for accurate communication.
Professional Cleaner
Cooperative cleaning services (clc)
Morgantown, WV
03.2021 - 12.2021
- Reduced cleaning time significantly while maintaining company quality standards.
- Responded to emergency cleaning requests to meet client expectations.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Performed and documented routine inspection and maintenance activities to meet client expectations.
- Cleaned residential and commercial spaces to maintain high hygiene standards.
- Operated cleaning equipment and tools effectively to ensure thorough cleanliness.
- Communicated with clients to understand specific cleaning needs and preferences.
Dishwasher
Greene Turtle
Morgantown
11.2020 - 03.2021
- Maintained cleanliness of kitchen and dishwashing areas throughout shifts.
- Operated commercial dishwashing machines effectively for optimal cleaning.
- Sorted and organized dishes, utensils, and cookware for efficient workflow.
Front Desk Clerk night manager
Spring Hill suites Marriott
Morgantown, WV
01.2020 - 03.2021
- Processed payments, issued bills and kept drawers accurate to meet financial targets.
- Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Reviewed account information and individual customer charges to produce correct bills.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Set guest and group reservations and processed check-ins and check-outs.
- Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
- Greeted guests warmly and efficiently at the front desk.
- Handled guest inquiries and resolved issues promptly and professionally.
- Maintained accurate records of reservations and room assignments.
- Managed check-in and check-out processes smoothly for guests.
Education
Associate of Arts - General Studies
WVU Potomac State College
Keyser, WV04.2019
Morgantown
High School Diploma -
Morgantown High School
Morgantown, WV05.2017
Skills
- Exceptional time management
- Conflict management
- Organization skills
- Excellent communicator
- Attention to detail
- Effective communication
- Team collaboration
- Conflict resolution
- Workplace safety
Timeline
Rehabilitation Nursing Technician
Encompass Health Rehabilitation Hospital
01.2024 - Current
Patient Monitor technician
WVU Medicine Reynolds Memorial Hospital
02.2022 - 10.2023
Professional Cleaner
Cooperative cleaning services (clc)
03.2021 - 12.2021
Dishwasher
Greene Turtle
11.2020 - 03.2021
Front Desk Clerk night manager
Spring Hill suites Marriott
01.2020 - 03.2021
Associate of Arts - General Studies
WVU Potomac State College
Morgantown
High School Diploma -
Morgantown High School