Dynamic individual with hands-on experience in Business Project Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
SUPERVISORY OPERATIONS MANAGEMENT (GS 0343/15)
Department of Energy
03.2024 - Current
Company Overview: Enhance program requirements by fostering public-private partnerships, EERE-GTO promotes energy efficiency and productivity, brings clean, reliable, and affordable energy technologies to market, and enhances the everyday lives of Americans by expanding energy choices and improving quality of life
As an Operation Supervisor for the Director of the Geothermal Technology Office - Office of Energy Efficiency and Renewable Energy (EERE), enhance program requirements by fostering public-private partnerships, EERE-GTO promotes energy efficiency and productivity, brings clean, reliable, and affordable energy technologies to market, and enhances the everyday lives of Americans by expanding energy choices and improving quality of life
Operate as the primary advisor for the GTO Director, guiding all aspects of planning, programming, budgeting, Information Technology, and administration
Delivers superior communication and leadership by directing human resource development, guiding reports on personnel matters, and modeling respect and professionalism in the workplace
As a leader of the Annual Spend Plan, I drive budget formulation and execution, prioritizing strategic planning, scenario building, and affordability analysis
By closely tracking fund statuses and overseeing project planning, I ensure alignment with the GTO fiscal operating plan
I also manage financial reporting, communications, contracting, acquisitions, and internal controls
Committed to team development, I focus on coaching and professional growth, enhancing productivity, and fostering collaboration, driving us toward the GTO vision
Manage a cross-functional team of four federal and ten contract employees to manage a multi-million and multi-year budget aligning the annual budget targets in four subprograms while overseeing a project budget of $156 million
Utilized agile approaches to Power BI and Tableau reporting, Upsurge collaboration, and ensure alignment with business objectives, resulting in a reduction in costs and scope for projects
Plan and prioritize work for subordinates, adjust short-term priorities, and prepare schedules to ensure timely completion of assignments
Manage and administer the GTO Subprograms laboratory’s Annual Operating Plan (AOP) process, collaborating with program Technical Project Officers to develop efficient and effective laboratory project management and coordination strategies
Served as a member of the EERE IT Governance Board, providing strategic oversight and direction for IT initiatives
Collaborated with leaders to establish IT policies and procedures, ensuring compliance with regulatory requirements, and aligning IT strategy with organizational goals and approve and design IT systems
Liaise on the IT Governance Board to establish a comprehensive IT system design, regularly participating in discussions to identify and develop roadmap strategies that enhance communication and collaboration for EERE
Perform a pivotal role in managing project risks, prioritizing project milestones, and reducing user story backlogs
By managing application development and software implementation using innovative project management methodologies, perform stewardship of critical IT projects, including Operations and Maintenance (O&M) and Development, Modernization, and Enhancement (DME)
Conducts review of the GTO financials and business IT systems, ensure implementation of IT solutions and direct sub-program initiatives aligning the system with IT solutions to enhance and streamline business practices
Oversee information management, ensuring timely and accurate responses to IG/GAO reports, Executive and Congressional correspondence, and program status briefings
Oversee financial reporting, communications, contracting, acquisitions, and internal controls while guiding staff and stakeholders through coaching, succession planning, and professional development to enhance productivity, foster collaboration, and drive the GTO vision forward
Enhance program requirements by fostering public-private partnerships, EERE-GTO promotes energy efficiency and productivity, brings clean, reliable, and affordable energy technologies to market, and enhances the everyday lives of Americans by expanding energy choices and improving quality of life
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
IT SPECIALIST GS - 2210/14
Internal Revenue Service, IRS
03.2022 - 03.2024
IT Specialists performed work as a Project Manager
As an IT Project Manager, I developed and implemented IT projects, strategies, plans and procedures
Coordinated and facilitated work of other analysts and monitored and managed project resources and activities and identified and analyzed IT systems requirements and environments
Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company''s IT ecosystem.
Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
Established policies, procedures, and strategies that ensure optimization and integration in the installation, configuration, and maintenance of the operating systems environment on a major IRS-wide project
As an IT Project Manager and Consultant, I drive strategic initiatives and programs that align with the division's IT vision, ensuring every project contributes to our overarching goals
Spearheaded innovative IT projects utilizing advanced project management practices, fostering collaboration among clients, management, and development teams
Delivered transformative solutions that enhanced operational efficiency within the Technology Business Management Framework, thereby strengthening the Capital Program Investment Controls strategy in compliance with FITRA
Provided authoritative advice, as part of IRS-wide mission, to other specialists in areas such as disaster recovery, capacity planning, applications development, hardware strategy, and Unisys operating systems security; and develop and implement agency guidelines
Lead a major IRS-wide operating systems project, e.g., installation of new operating systems environments or implementation of new operating systems patches, upgrades, and releases; consult with developers or vendors in defining requirements and identifying integration issues; oversee installation, customization, testing, and implementation of the operating environment; and work with vendor software engineers to correct problems and enhance performance
Developed and managing project plans and processes for enterprise efforts related to modernization project activities
Planning and coordinating the installation, configuration, maintenance, and upgrade of enterprise management software and related enterprise-level changes to the systems infrastructure
Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
SUPERVISORY RESOURCE MANAGEMENT (GS – 0301/15)
United States Marshal Service
05.2020 - 03.2022
As the principal supervisor for the Resource Management Branch (RMB) in IOD holds a multifaceted role, providing stewardship for IOD's most critical functions: budget development, resource utilization, policy and procedure formulation, report preparation, management studies, contracts and procurements management, property and fleet management, and strategic planning and system development
Directed policy and planning for the Investigative Operation Division (IOD) program projects and provides fiscal oversight of the IOD budget, human capital management, and technical system enhancements
Directed the evaluation of IOD missions, goals, plans, programs, and business processes to develop an enterprise IT architecture plan for the Division; conducting continuing evaluations of IOD business needs to ensure that IT architecture plans are aligned with those needs and that the current and planned IT infrastructure supports the architecture plan; developing plans and strategies to modify the IT infrastructure to support short and long-range agency goals, objectives, and procedures; and evaluate, select, and advise others on the application of architecture modeling tool sets used to document, maintain, and enhance the architectural planning process
Supervised IT project milestones for the IOD Division and established project scope by assessing the investment and financial program project data stored in the Financial Data Allocation Platform (FDAP), the Unified Financial Management System (UFMS) and ServiceNow
Enhanced system controls through established project milestones and by leading teams to establish project activities and improving short-term initiatives
Performed data re-discovery, data management, data storage, data migration, and data governance to implement project strategies which helped resolve project backlogs, improve the scope of projects, and build in development and modernization techniques which enhance activities while budgeting for Operation and Maintenance directed under the purview of the Deputy US Marshal Service (DUSMS)
Supervised a team of federal and contract support employees
Oversee the development and integration of work units at GS-14 and GS-13 levels
Managed the e-procurement process for IT Software products to ensure business rules were followed and research opportunities to enhance financial procedures, helping teams advance performance metrics
Furthermore, it reviewed factors affecting business practices and took corrective actions to keep costs consistent for the IT Portfolio during the annual spending
Operated IOD program projects supervised and assigned team activities, and reviewed system enhancement activities, established project charters, and changed management goals
In addition, directed requirements for the financial systems to mitigate problems with the reporting and data provided from the Core Accounting System and Project Management System (Capture) ServiceNow
Assessed financial data and technology issues and determined which data and analytical products were required to address IOD concerns
Reported and briefed IOD Operation and Maintenance (O&M) project milestones, implemented systems enhancing activities and maintain roadmap items, built data trends, programmed systems, and brief findings to DUSM stakeholders
Established detailed reports and presentations to communicate findings, analyses, and recommendations with senior management officials and oversee various working groups managing IOD Service Delivery Lifecycle and procurement activities supporting acquisition for the advancement of the IOD projects
Directed IOD workforce management with the Human Resources Division (HRD), manage GSA Fleet purchases with the Management Services Division (MSD), and provide financial stewardship for the annual, no-year, and reimbursable budgets authorities per guidance from the Financial Services Division (FSD)
Demonstrated strong organizational and time management skills while managing multiple projects.
FINANCIAL SPECIALIST (GS - 0501/14)
Library Of Congress
05.2018 - 05.2020
Company Overview: Office of the Chief Information Officer served in the IT Financial Management (ITFM) Technology Business Management (TBM) division as a Financial Manager responsible for analyzing IT projects
For the Library of Congress - Office of the Chief Information Officer served in the IT Financial Management (ITFM) Technology Business Management (TBM) division as a Financial Manager responsible for analyzing IT projects
Streamlined quarterly financial reporting processes, significantly reducing preparation time and improving accuracy.
Implemented new software solutions to automate financial processes, increasing efficiency and reducing manual errors.
Enhanced financial data security with implementation of advanced encryption protocols, safeguarding against data breaches.
Improved client satisfaction by providing personalized financial advice and solutions tailored to their unique needs and goals.
Developed comprehensive budget models for various departments, facilitating better financial planning and resource allocation.
Collaborated with various teams to plan and strategize configuration parameters, provide workflows, and ensure adequately designed and maintained systems
Evaluated IT business system requirements and presented recommendations for generating solutions for the library program offices
Made recommendations about the future state of OCIO IT Financial Management Technology Business Management goal
Supported the Business Owners and sub-portfolio owners in developing system requirements
Conducted data analysis and created visualization using the (APPTIO) software
Developed, configured, implemented, and managed information security guidelines to prevent unauthorized access to sensitive information associated with the Government Fed-Ramp procedure supporting newer vendor software
Led, conducted, and participated in complex management studies to review the Library's IT infrastructure impact
Present consolidated review of budget submissions for the IT Financial Managers and participates in the agency decision-making process tracking executed monies across various budget object classes and by the appropriate directorates
In addition, consulted with the Contract and Grant Divisions to support the library's vision of advancing reporting from procurement, contractor evaluation, and contract period of performance
Assessed newer design strategies and best practices for system quality management, performance improvement, and accreditation and provided subject matter expert knowledge on system performance, customer service, resource utilization, and business metrics
Administered system workflows and performance metrics to examine categorized and tagged resources detailing system specifications
Reports findings and make recommendations in writing using visualization reports in Apptio, Microsoft PowerPoint, and graphical charts in Microsoft Excel
Planned and conducted studies and examined complex proposals connected to the library's IT projects and acquisition budget planning
Researched and confirmed the projects met the Library of Congress objectives; performed project management, contract oversight, and management of contracts covering implementation strategies to update the legacy library systems
Advised and assisted with designing and developing costing methodologies, cost allocation, and computational variance analysis
Generated process improvement and facilitated data quality efforts by delivering advice and guidance to resolve, implement or manage ITFM/TBM program, process, data, and technology issues
In addition, provided analysis on budget execution matters related to the assigned budget accounts/programs, oversaw execution for multi-year substantive agenda and operating budgets and established necessary controls
Office of the Chief Information Officer served in the IT Financial Management (ITFM) Technology Business Management (TBM) division as a Financial Manager responsible for analyzing IT projects
Improved financial reporting accuracy by streamlining data collection processes and implementing automated solutions.
Initiated conversations with clients to uncover financial needs, cross-sell products and services and make referrals to business partners to meet sales goals.
Facilitated cross-departmental collaboration to drive process improvements in areas such as purchasing, inventory management, and cost control.
Analyzed client capital structures and plans to determine financial viability and productivity of intended investments.
Supported new product/service launches by conducting thorough financial analyses and providing strategic recommendations for pricing, profitability, and market entry strategies.
MANAGEMT AND PROGRAM ANALYST (GS - 0343/13)
Department of Energy
03.2017 - 05.2018
For the Energy Policy Strategy Program (ESPA) Office performed the Budget Analyst role and responsibility with the Department of Energy
Implemented, coordinated, and analyzed various programs; prepared and provided guidance; created, developed, and evaluated system requirements
Directed the principal strategy for the Program on all aspects of planning/programming, budget/finance, and administration
Managed the development of the Corporate Planning System (CPS) by incorporating the Program Offices WCF Budget Requests and reconciling obligations for the ESPA annual reporting requirement
Coordinated closely with finance teams to manage budgets effectively throughout the lifecycle of each project or initiative.
Spearheaded development of new tracking system, significantly improving accuracy and reliability of program data.
Developed and maintained comprehensive project documentation, ensuring all team members had access to necessary information for project success.
Streamlined stakeholder reporting mechanisms, making it easier to assess program impact and make informed decisions.
Enhanced team collaboration by implementing new project management software, facilitating easier communication and project tracking.
Prepared ESPA WCF budget and reconciled reports aligning the CPS system, tracked the Program Offices obligated funding associated with monies for the National Laboratories activities, and updated weekly the EPSA Directors on the Status of Funds
Organized ESPA fund sources for the Program Offices to report and track ESPA's $30 Million budget request and brief EPSA's program activities monthly with the Division Leaders, Branch Chief, and Senior Executive Leader
Plan work to be accomplish by subordinates, set, and adjust short-term priorities, and prepare schedules for completion of work
TRUSTED AGENT
Serco-NA, Inc
03.2010 - 03.2017
Company Overview: Serco Inc
(Serco) is the Americas division of Serco Group, plc
In North America, Serco strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation
Assisted in the preparation of all documents necessary to comply with OMB A-123 requirements and internal DON requirements related to risk assessments, profiles, and the Management of Internal Controls
Consistently achieved high customer satisfaction ratings by addressing individual concerns and delivering customized solutions tailored to unique career objectives.
Installed and configured network printers and other peripheral devices.
Planned and implemented upgrades to system hardware and software.
Implemented, developed and tested installation and update of file servers, print servers and application servers.
Researched and recommended new technologies and strategies for improving system performance.
Identified and resolved network congestion issues and bottlenecks.
Led server infrastructure development, quality assurance, staging and production systems.
(Serco) is the Americas division of Serco Group, plc
In North America, Serco strives to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation