Deon Daniels
Augusta,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Frito Lay
10.2023 - Current
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Immediately addressed problems with customers to promote speedy resolution.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
- Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Negotiated contracts with clients, securing profitable long-term agreements for the company.
- Processed payments, made change, and provided receipts.
Delivery Driver
FedEx Ground
10.2015 - 10.2023
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Managed customer inquiries and complaints in polite and professional manner.
- Protected people and equipment from hazardous materials by using correct procedures.
Assistant Manager
Auntie Anne's and Cinnabon
11.2020 - 01.2021
- I was responsible for leading staff alongside the store manager
- Also conducting interviews for new applicants.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
Human Resources Specialist and Orderly Room Clerk
US Army
02.2012 - 09.2015
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Assisted with writing job postings and job descriptions for boards.
- Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Administered employee benefits programs and assisted with open enrollment.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Created and delivered HR training sessions to staff, managers and executives.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Education
Diploma -
Ridge View High School
Columbia SC06.2011
Skills
- Personnel Management
- Accountability
- Problem Solving
- Package Handling
- Classified Filing
- Package delivery
- Microsoft Office
- Management
- Customer service
- ADP
- Analysis skills
- Military Experience
- Recruiting
- Delivery Driver Experience
- Communication Skills
- Interviewing
- Human Resources
- Supervising experience (6 years)
- Store Management Experience
- Help desk
- Typing
- Technical Support
- Assistant Manager Experience
- Customer support
- Epic
- Employee relations
- Payroll
- Windows
- HRIS
- Workday
- Software troubleshooting
- Merchandise Sales
- Schedule Management
- Payment Collection
- Requirements Analysis
- Contract Negotiation
Certification
Driver's License
Military Service
Army, United States, Specialist, 02/01/12, 09/01/15
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Route Sales Representative
Frito Lay
10.2023 - Current
Assistant Manager
Auntie Anne's and Cinnabon
11.2020 - 01.2021
Delivery Driver
FedEx Ground
10.2015 - 10.2023
Human Resources Specialist and Orderly Room Clerk
US Army
02.2012 - 09.2015
Diploma -
Ridge View High School