Deon Jacks
Columbus,OH
Summary
My name is Deon Jacks, I am 21 years old with 5 years of work experience. I am a social and outgoing worker. Im a dependable employee, experienced in unloading and loading, moving, storing and packing merchandise. Good inspector and problem-solver familiar with making routine decisions and completing tasks with little supervision.
Overview
5
5
years of professional experience
Work History
Shipping Associate
Dollar Tree Distribution Center
04.2023 - Current
- Continuously lifted heavy boxes ranging from 1-75lbs
- Improved shipping efficiency by streamlining the packaging and labeling processes.
- Reduced order processing time through effective communication with warehouse staff and prioritizing tasks.
- Maintained a high level of accuracy in inventory management by conducting regular audits and updating records.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Minimized shipping errors through meticulous attention to detail when preparing orders for shipment.
- Assisted in training new hires, sharing best practices for efficient and accurate order processing.
- Maintained organized storage areas for easy retrieval of products during order preparation.
- Packed and labeled boxes with maximum efficiency.
- Efficiently trained on Automated Pallet jack (PC)
Sales Associate
Nordstrom
10.2021 - 06.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Used technology resources to assist customers in locating and selecting items.
- Met merchandise processing standards and maintained organized and accessible work area.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
- Worked with fellow sales team members to achieve group targets.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Order Fulfillment Associate
Home Depot
11.2020 - 10.2021
- Organized and stored items in warehouse using pallet jacks and hand trucks.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Tracked merchandise movements using RF scanners.
- Pulled and packed products from shelves based on customer orders.
- Assisted in training new warehouse employees.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
- Generated fulfillment reports to keep track of product movements.
- Accepted, processed and quickly filled orders.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Wrapped and moved pallets to designated carrier area.
- Checked accuracy of rejected product using computer terminal and scanner.
- Filled orders according to defined standards using standard picking system.
- Sealed cases using taping equipment to secure items for transport.
Team Lead
Rockin' Jump Trampoline Park
09.2019 - 10.2020
- Fostered positive employee relationships through communication, training and development coaching.
- Supervised other employees while managers were gone
- Rotated through series of different stations based on team needs.
- Followed staffing strategies to achieve production goals.
- Conducted thorough quality checks to verify conformance to specifications.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assigned projects and distributed tasks to team members as per area of expertise.
Cashier/Cook
Raising Canes Ohio
10.2018 - 10.2019
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed payments promptly for customers to exceed productivity standards.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for inventory.
- Grilled and deep fried various foods from meats to potatoes.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education
High School Diploma -
05.2020
Skills
- Cash Handling Accuracy
- Product Recommendations
- Policy and Procedure Adherence
- Store Opening and Closing
- Flexible Schedule
- Teamwork and Collaboration
- Good communication skills
- Customer Service
- Cash Handling
- Upselling Techniques
- Relationship Selling
- Problem-Solving
- Sales Development
- Customer- and Service-Oriented
- Listening Skills
- Coachable
- Product Sales
- Label Preparation
- Shipping Coordination
- Package Preparation
- Forklift Operation
- Forklift Safety
- Workplace Cleanliness
- Multitasking Abilities
- Shipping Procedures
- Data Entry
- Order Processing
- Loading and Unloading
- Attention to Detail
- Time Management
- Physical Stamina
- Material Handling
- Warehouse Safety
- Heavy Lifting
- Teamwork and Cooperation
- Punctual and Reliable
Timeline
Shipping Associate - Dollar Tree Distribution Center
04.2023 - Current
Sales Associate - Nordstrom
10.2021 - 06.2022
Order Fulfillment Associate - Home Depot
11.2020 - 10.2021
Team Lead - Rockin' Jump Trampoline Park
09.2019 - 10.2020
Cashier/Cook - Raising Canes Ohio
10.2018 - 10.2019
Thomas Worthington High School - High School Diploma,