Summary
Overview
Work History
Education
Skills
Timeline
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Deon Johnon

Brooklyn,NY

Summary

Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create warm and welcoming environment for movie-goers.

Overview

6
6
years of professional experience

Work History

Lobby Attendant

Royale Company
05.2022 - Current
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their concerns.
  • Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
  • Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
  • Provided accurate directions and local recommendations to guests, supporting their overall enjoyment during their stay.
  • Assisted in setting up event spaces within the hotel, contributing to successful meetings and conferences held onsite.
  • Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
  • Collaborated with front desk staff to ensure smooth communication regarding guest arrivals and departures.

Waitress

Dallas BBQ Restaurant
12.2020 - 04.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.

Sales Associate

Target
11.2017 - 08.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Jacksonville High School
Jackson, KY
06.2020

Skills

  • Interpersonal skills
  • Cross-cultural sensitivity
  • Strong organization
  • Adaptability
  • Customer service excellence
  • Conflict resolution
  • Attention to detail
  • Reliability
  • Guest relations
  • Time management
  • Team collaboration
  • Payment Processing
  • POS Inventory System Operation

Timeline

Lobby Attendant

Royale Company
05.2022 - Current

Waitress

Dallas BBQ Restaurant
12.2020 - 04.2022

Sales Associate

Target
11.2017 - 08.2019

High School Diploma -

Jacksonville High School

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Deon Johnon