Deon Newell
Kennesaw,GA
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Leasing Professional
IRT Living
03.2023 - Current
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Verified tenant incomes and other information before accepting lease applications.
- Performed background checks on over 500 apartment applicants.
Manager, Bartender and Server
The Suffolk Punch
07.2017 - 09.2023
- In charge of providing excellent customer service to patrons while adhering to sanitation, safety, and alcohol beverage guidelines
- Through suggestive selling and up-selling, achieve the highest guest check average among servers
- Resolve any issues that arise from guests or the kitchen as soon as possible
- Help fellow employees run food and drinks, clear tables, and have great guests to contribute to the team effort
- When necessary, responsible for opening and closing restaurants
- Responsible for managing shifts and balancing all restaurant funds
- Handling customer complaints and positively resolving the issues.
Server
The Rusty Bucket
11.2015 - 07.2017
- Informed and helpfully assisted guests with menu selections while suggesting additional items to increase guest check average
- In charge of communicating with kitchen staff about customer allergies, dietary needs, and other special requests
- Check in on guests on a regular basis to ensure that they are satisfied with the food and beverages
- Frequently assisted colleagues during peak periods to foster teamwork while providing excellent service.
Host/Cashier
HMSHOST/Clt Airport
11.2014 - 11.2015
- In accordance with corporate policies, performed all functions relating to the handling of merchandise or cash
- All point of sale opening and closing procedures were followed in accordance with corporate standards
- Resolving any customer complaints in accordance with company policy and with the goal of ensuring customer satisfaction
- Contributes to overall display and presentation efforts in the restaurant environment, such as stocking/replenishing merchandise, adhering to visual merchandising guidelines, and general restaurant housekeeping duties.
Housekeeper
Renaissance Hotel
10.2013 - 11.2014
- Vacuuming, dusting, laundry, mopping, and waxing floors on a regular basis
- Responded to requests from guests and other departments in a timely and courteous manner
- Consistently adhered to quality expectations/standards while adhering to company safety and security policies
- Other job duties were performed as directed by supervisors.
Education
GED -
Central Piedmont Community College
Charlotte, NC05.2022
Skills
- Event Planning
- Business Processes and Procedures
- Business Partnerships
- Local Market Conditions
- Marketing
- Workforce Management
- Strategic Planning
- Safe Food Handling
- Beverage Preparation
- Suggestive Selling
- Menu Memorization
Timeline
Leasing Professional
IRT Living
03.2023 - Current
Manager, Bartender and Server
The Suffolk Punch
07.2017 - 09.2023
Server
The Rusty Bucket
11.2015 - 07.2017
Host/Cashier
HMSHOST/Clt Airport
11.2014 - 11.2015
Housekeeper
Renaissance Hotel
10.2013 - 11.2014
GED -
Central Piedmont Community College