Deon Rendell

Strategic and mission-driven leader with over 20 years of military and civilian experience in personnel development and program implementation. Proven expertise in designing and managing comprehensive talent programs across the employee lifecycle, including onboarding, training, and retention. Achieved notable success in building diverse, high-performing teams while fostering inclusive environments for military-affiliated personnel. Currently enhancing USAA’s talent management strategies to drive organizational excellence.

• PeopleCert ITIL 4 Foundation Certification, 11/23
• Property and Casualty, 02/24

• USAA, San Antonio, TX, Property and Casualty, 02/24
• ACI Learning, San Antonio, TX, Computer User Support Specialist (CUSS) Program, 01/24

• United States Army, Wheeler AFB, HI, Personnel Manager & Training & Development Manager, 02/14, 03/20, Trained 140 key airport command control center operations personnel., Supported over 12,000 annual aviation operations on over 7680 acres of aviation resources., Refined policies associated with airfield management, enhanced operational functions through collaborative coordination., Oversaw 62 team members' training needs, drafted comprehensive development plans, furthered individual and team growth., Maintained impeccable records in handling sensitive/classified information, resulting in zero security losses or violations., Conducted monthly meetings and trained staff on various issues (i.e. safety, customer integrity, hazardous spills)., Championed Equal Opportunity Employment as a subject matter expert, effectively increasing awareness through dedicated training sessions for a workforce of over 600 individuals.
• United States Army, Fort Campbell, KY, Aviation Operations Manager, 10/11, 01/14, Orchestrated the successful implementation of operational policies., Managed the execution of contingency plans and ensured the accountability of staff, with 0 incidents., Fostered personal and professional development, notably aided an employee in reducing their debt by over $7K within a year., Directed activities of 600+ personnel, guaranteeing operational proficiency and the timely completion of projects within budget constraints, thus enhancing operational efficiencies by 50%., Advised senior leaders on change management, effectively managing change saturation levels within the organization, and ensuring informed decision-making., Managed a $200K budget for personnel travel authorizations, overseeing reservations and approving vouchers., Consistently maintained professional development by attending Senior Leaders Course, lean management classes, computer and software classes, and CPR classes.
• United States Army, Fort Knox, KY, Personnel Manager, 01/09, 01/14, Leveraged training proficiency to delegate tasks strategically, assess performance, and resolve intricate issues, emerging as a dependable guide for colleagues concerning operational and mission-related topics., Designed and executed comprehensive onboarding training programs for groups as large as 60, significantly enhancing their understanding of organizational benchmarks and expectations., Facilitated the growth of 3 personnel supervisors, supporting their efficient onboarding of new hires, oversaw over $60K worth of training equipment, ensuring its full functionality without any loss or damage., Demonstrated proficiency in training by effectively delegating tasks, evaluating performance, and addressing complex issues, thereby serving as a reliable resource for colleagues on operational and mission-related matters., Effectively and routinely communicated updates and recommendations to senior personnel pertaining to the development of personnel and productivity enhancement including training, mentorship, counseling., Maintained full accountability for high value items, equipment, tools, and aircraft components in excess of $1,000,000.

• Meritorious Service Medal, 02/20
• Defense Meritorious Service Medal, 01/14
• The Order of Saint Michael, 01/14
• Joint Meritorious Unit Award, 01/08