Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Deon Thomas

Richmond,VA

Summary

Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Acting Director of Security with Andy Frain Security at Chesterfield Towne Center mall for 4 months. Assistant Director of Security with Andy Frain Security at Short Pump Town Center mall for 4 years to current.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Security Supervisor

Andy Frain Security
Richmond, VA
05.2020 - Current
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Improved resource planning and allocation by streamlining security and administrative programs, business management operations, and inventory control.
  • Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
  • Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
  • Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
  • Performed regular risk assessments to identify vulnerabilities and recommend improvements.
  • Coordinated security efforts for special events and high-profile visits.
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Upheld strict confidentiality regarding sensitive information and security measures.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Reviewed security practices prior to events and identified potential weaknesses.
  • Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
  • Led training sessions for security staff on best practices and emergency response protocols.
  • Recorded required data for incident reports and files.
  • Ensured all security equipment was maintained and fully operational.
  • Supervised property entrances and exits and monitored employee safety.
  • Managed security staff schedules for shifts, minimizing overtime costs.
  • Evaluated performance of security staff and provided constructive feedback.
  • Facilitated communication between security team and other departments for a cohesive environment.
  • Monitored CCTV systems to ensure comprehensive surveillance of the facility.
  • Conducted regular security patrols to identify and mitigate potential threats.
  • Managed scheduling and deployment of security personnel across various shifts.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Maintained accurate records of security incidents and responses for compliance purposes.
  • Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.
  • Developed and implemented training procedures for newly hired personnel.
  • Interviewed and hired security personnel with strong skill sets and expertise.
  • Responded immediately to security threats, breaches and emergencies, following proper protocols.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.
  • Worked closely with local law enforcement to coordinate security operations and investigations.
  • Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
  • Investigated security breaches and took appropriate measures to minimize damage.
  • Recommended equipment and services to improve facility and network security.
  • Managed access control systems to secure premises and sensitive areas.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Identified needs of customers promptly and efficiently.

Security Officer

Allied Barton Security
Glen Allen, VA
02.2012 - 02.2014
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Assisted in the development and implementation of security policies and procedures.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Checked for safety hazards and took corrective action when necessary.
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Responded to alarms and conducted investigations as required.
  • Maintained accurate logs of all security related activities.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Monitored premises and recorded activity in daily officer reports.
  • Reported safety hazards for remediation response.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained high levels of alertness throughout shifts.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Performed first aid and CPR when necessary during emergency situations.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Education

Some College (No Degree) - Web Design

ECPI
Richmond

Skills

  • Staffing and scheduling
  • Access systems and patrol
  • Security team leadership
  • Employee schedule coordination
  • Daily status reports
  • CCTV experience
  • Skilled in conflict resolution
  • Security team management
  • Operational effectiveness
  • Incident investigation
  • Team leadership
  • Daily incident reporting
  • Security training
  • CCTV monitoring
  • Alarm monitoring
  • Employee performance evaluation
  • Dispatch
  • Relationship building and management
  • CPR and child CPR training
  • Security officer training
  • Staff hiring
  • Emergency response
  • Security systems expertise
  • Compliance management
  • Safety and security procedures
  • AED certified
  • Surveillance
  • Security officer development
  • Security management
  • Patrol operations
  • AED training
  • Regulatory compliance
  • Physical restraint training
  • Access control
  • Personnel supervision
  • Policy enforcement
  • Security personnel training
  • Defensive driving training

Certification

  • CPR
  • OC
  • MDTS
  • First Aid
  • CPR Instructors License
  • MDTS Instructors Certification

References

  • John Hogrefe- Andy Frain, Director of Security- 804.822.2044
  • James McCormick- Short Pump Town Center- Senior Maintainence Coordinator- 804.943.4429
  • Julie Droppa- Dick's Sporting Goods Loss Prevention- 804.239.7338

Timeline

Security Supervisor

Andy Frain Security
05.2020 - Current

Security Officer

Allied Barton Security
02.2012 - 02.2014

Some College (No Degree) - Web Design

ECPI

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Deon Thomas