Deon Ware
Rhoadesville,VA
Summary
Reliable Machine Operator with work history of great performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Machine Operator
Cochrane USA
02.2023 - Current
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Suggested specific ideas for process, productivity and safety improvements.
- Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Customer Service Representative
Sheetz
07.2022 - 01.2023
- Processed customer service orders promptly to increase customer satisfaction.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained staff on operating procedures and company services.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Cross-trained and provided backup support for organizational leadership.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Chef
Fawn Lake Country Club
04.2022 - 06.2022
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Utilized culinary techniques to create visually appealing dishes.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Received numerous accolades from critics for creative dish presentations, elevating the restaurant''s reputation within the industry.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
Lead Line Cook
Chilis's Bar And Grill
08.2020 - 05.2022
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Trained and assisted new kitchen staff members.
- Reduced customer waiting by batch cooking popular items during rush times.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning, and sanitation protocols.
- Developed strong teamwork skills by collaborating with other line cooks to maintain a smooth workflow during busy shifts.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Upheld strict adherence to food safety regulations by regularly sanitizing workstations and monitoring cooking temperatures for optimal results.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Cleaned and sanitized work areas, utensils and equipment.
Cook Shift Leader
Golden Coral
03.2018 - 03.2020
- Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
- Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
- Cooked memorable dishes that brought new customers into establishment.
- Identified inefficiencies leading to improved productivity.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Collaborated with staff members to create meals for large banquets.
- Mentored kitchen staff to prepare each for demanding roles.
Stocker
Vitamin Shoppe
03.2017 - 03.2018
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Checked product levels and recommended new purchases.
- Increased efficiency of receiving area operations by organizing incoming shipments and verifying packing slips against actual contents.
- Prepared and checked outbound shipments for accuracy.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Tracked production and quality control systems to proactively identify deficiencies.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Logistics Specialist
Navy
06.2015 - 03.2017
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Collaborated with sales team to ensure accurate demand forecasting, preventing overstock or stockout situations.
- Monitored and adjusted inventory levels according to demand.
- Strategized best methods and tactics for efficient storage and handling of materials.
Education
No Degree - Business Administration
North Virginia Community College
Alexandria, VA01.2014
High School Diploma -
Caroline High School
Milford, VA06.2013
Skills
- Forklift Certification
- Attention to Detail
- Performance Management
- Plant Machinery and Equipment
- Logistics
- Quality Assurance
- Profit and Loss Control
- Inventory Control
- Contract Negotiation
- Microsoft Excel, Word, Powerpoint, Note, etc
- Strong Work Ethic
Timeline
Machine Operator
Cochrane USA
02.2023 - Current
Customer Service Representative
Sheetz
07.2022 - 01.2023
Chef
Fawn Lake Country Club
04.2022 - 06.2022
Lead Line Cook
Chilis's Bar And Grill
08.2020 - 05.2022
Cook Shift Leader
Golden Coral
03.2018 - 03.2020
Stocker
Vitamin Shoppe
03.2017 - 03.2018
Logistics Specialist
Navy
06.2015 - 03.2017
No Degree - Business Administration
North Virginia Community College
High School Diploma -
Caroline High School