Versatile branch manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Talented leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Drive Branch performance through leading, coaching and managing; and business development.
Promote positive public image in the community and instill Purpose, Mission, and Values in the team and in support of the Truist Culture.
Drive financial growth through branch routines of face-to-face appointments with clients and outbound calling,
Proactively collaborate with all line of business partners to Lead and promote One Team culture within branch through team partnerships.
Provide expert financial solutions to existing and prospective clients by assessing their financial needs and
offering solutions through bank products and services to help clients accomplish their current and future.
financial goals.
Responsible for all aspects of front-end customer service and banking needs in Banking Center. Overseeing the
cash transactions that take place in its secure central storage room. While Tellers at the front of the bank accept
deposits and hand out withdrawals. All to ensure that the correct amounts of money are coming in and going
out.
Sourced, negotiate and secure carriers to move available freight in a timely and cost-effective manner.
Performed extensive research and analyses to detect suspicious transactions and determine fraudulent.
activities.
Inbound operated out of a centralized phone-based sales environment and primary responsibility was providing business and financial products and services to Small Business customers. Identified and addressed cross-sell opportunities.