Deonah Doyle
Customer service
Indianapolis,IN
Summary
Knowledgeable in different areas with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
9
9
years of professional experience
Work History
Tester
Quickshipbrands
Indianapolis, IN
08.2025 - 01.2026
- Conducted functional and regression testing to identify software issues.`
- Utilized automated testing tools to enhance testing efficiency and accuracy.
- Documented test cases and results for clarity and future reference.
- Analyzed test data to provide insights for process improvements.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Repaired faults, reassembled products, and completed additional tests.
Kitting
Diverse Staffing - EPI
Indianapolis, IN
11.2024 - 07.2025
- Assembled kits efficiently according to specifications and quality standards.
- Operated packaging equipment to ensure timely delivery of products.
- Maintained cleanliness and organization in work area to promote safety.
- Collaborated with team members to optimize workflow and productivity.
- Performed quality checks on materials and finished products for compliance.
- Improved kitting efficiency by streamlining processes and optimizing workflow.
- Contributed to team success by cross-training in various roles and departments as needed.
Home Health Aide
Preferred Care Solutions
Indianapolis, IN
07.2024 - 11.2024
- Assisted clients with daily living activities and personal hygiene to enhance comfort and well-being.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Administered medications as prescribed, ensuring adherence to care plans and safety protocols.
- Documented patient progress and care provided, maintaining accurate records for healthcare teams.
- Provided emotional support and companionship to clients, fostering positive relationships and trust.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
Front Office Assistant
The Genius School
Indianapolis, IN
07.2022 - 06.2024
- Managed front desk operations, ensuring positive visitor experiences and efficient communication.
- Coordinated appointment scheduling and maintained calendars for staff members to optimize workflow.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Packing
FULLBEAUTY Brands
Indianapolis, IN
09.2022 - 01.2023
- Improved production efficiency by organizing the packing process and implementing time-saving techniques.
- Facilitated efficient order fulfillment by picking, packing, and shipping products in a timely manner.
- Implemented sustainable packing initiatives that reduced waste materials without compromising product protection during transit.
- Expedited shipment processing by accurately sorting, packing, and labeling items according to specific guidelines.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
Enrollment Coordinator
Ignite Achievement Academy
Indianapolis, IN
06.2017 - 06.2021
- Coordinated enrollment processes to enhance student engagement and streamline application workflows.
- Developed and maintained relationships with prospective students, providing guidance throughout the enrollment journey.
- Managed communication strategies via email campaigns and information sessions to increase applicant interest.
- Evaluated applicant qualifications to ensure compliance with institutional admission standards and policies.
- Collaborated with academic departments to facilitate timely processing of enrollment documentation and approvals.
- Assisted in planning and executing recruitment events to promote programs and attract diverse applicants.
Education
GED -
Day Adult
Indianapolis, INNo Degree - Early Childhood Education
Ivy Tech
Indianapolis, INSkills
- Manual testing
- Functional testing
- Product testing
- Performance testing
- Efficient packing
- Quality control
- Safety protocols
- Listening skills
- File organization
- Problem-solving skills
- Time management
- Data entry
- Scheduling appointments
- Reception duties
- Billing and invoicing
- Mail handling
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Professional Working
Timeline
Tester
Quickshipbrands
08.2025 - 01.2026
Kitting
Diverse Staffing - EPI
11.2024 - 07.2025
Home Health Aide
Preferred Care Solutions
07.2024 - 11.2024
Packing
FULLBEAUTY Brands
09.2022 - 01.2023
Front Office Assistant
The Genius School
07.2022 - 06.2024
Enrollment Coordinator
Ignite Achievement Academy
06.2017 - 06.2021
GED -
Day Adult
No Degree - Early Childhood Education
Ivy Tech