Deonate Rhodes
Memphis
Summary
Highly organized and resourceful problem solver with a proven ability to assess complex issues and resolve them in a professional and timely manner. Driven and career-focused, eager to secure an entry-level position to quickly establish as a valuable contributor to the team. Thrives in fast-paced environments and consistently exceeds performance and departmental goals. Expertise extends beyond problem-solving, encompassing detail-oriented work, adaptability, time management, customer relations, analytical skills, organization, follow-up, communication, self-motivation, and proficiency in Microsoft Office. Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
Work History
Patient Relations Assistant
VA Medical Center
03.2023 - Current
- Provides internal and external customers with resources and way finding from point of entry to destination in a timely, accurate, courteous, and professional manner
- Receives and directs visitors, patients, staff and the public concerning status of individuals, services available, and organizations present
- Assists guests regardless of whether inquiries concern in hospital or off premises attractions, facilities, services or activities
- Serves as the primary information source for the hospital in main entrances
- Coordinates guest requests for special services or equipment with the appropriate departments.
- Dispatching transport of veterans throughout the hospital.
- Communicating with coworkers regarding transport, details, or emergencies.
Customer Service Representative
CREDENCE INNOVATIONS
07.2022 - 12.2022
- Build customer relationships
- Participate in campaign planning and conversations with consumers
- Engage with managers to create and execute events and drive sales
Hospitality Representative
YMCA
08.2021 - 07.2022
- Provided excellent, friendly and welcoming member service while displaying a positive, professional attitude.
Delivery Driver
DoorDash
08.2021 - 02.2022
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
Seasonal Home Theater Installer
Geek Squad
09.2021 - 01.2022
- Perform delivery and basic installation of home theater/satellite/multi-room audio, computer, and major appliance products with the exclusion of connecting or plugging in equipment.
Sales Representative
Bluegreen Vacations
03.2021 - 08.2021
- Performed onsite, in-store retail sales
- Consistently met or surpassed quotas of 12 sales per month
- Built personal relationships with customers
- Negotiated and completed purchasing contracts
- Resolved register transaction issues
- Handled and followed up on escalations
- Provided exceptional customer service
Sales Associate
ANDY MOHR NISSAN
11.2020 - 01.2021
- Planned and managed social media marketing
- Contacted potential customers
- Built close relationships with customers
- Negotiated and completed purchasing contracts
Military
United States Navy
07.2017 - 10.2020
- Carried out tests and inspections on structures such as aircrafts, equipment, and platforms with due care not to create any additional damage or safety issues.
- Developed relationships with staff and vendors.
- Trained, mentored, and provided coaching to new/junior team members to enhance contribution, competencies, and safety performance expectations.
- Contributed successful ideas to improve moral and work proficiency.
- Created/managed files and effectively organized records.
- Managed supply inventories to ensure service levels were met.
- Tracked daily activities for consistent reporting.
Education
High School Diploma - undefined
Pike High School
Indianapolis, IN01.2017
Skills
- Leadership
- Mentoring
- Military Experience
- Time Management
- Team Management
- Customer service
- Retail sales
- Supervising experience
- Microsoft Powerpoint
- Customer support
- Typing
- First aid
- IOS
- Dispatching
- Medical Terminology
Military Service
- Branch: United States Navy
- Rank: E-4
Timeline
Patient Relations Assistant
VA Medical Center
03.2023 - Current
Customer Service Representative
CREDENCE INNOVATIONS
07.2022 - 12.2022
Seasonal Home Theater Installer
Geek Squad
09.2021 - 01.2022
Hospitality Representative
YMCA
08.2021 - 07.2022
Delivery Driver
DoorDash
08.2021 - 02.2022
Sales Representative
Bluegreen Vacations
03.2021 - 08.2021
Sales Associate
ANDY MOHR NISSAN
11.2020 - 01.2021
Military
United States Navy
07.2017 - 10.2020
High School Diploma - undefined
Pike High School
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