Deonce Anderson
Wichita,KS
Summary
Motivated college student with a background in client care coordination. Proficient in monitoring residents' health, scheduling appointments and delivering compassion and enthusiasm in all tasks. A highly collaborative individual with skills in effective communication, time management and organization. Offering a strong understanding of quality service and federal and state regulations.
Overview
4
4
years of professional experience
Work History
Lead Resident Care Associate
Thrive Girls Residence
10.2022 - Current
- Facilitated communication between residents, families, and community agencies to provide comprehensive support services.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Enhanced residents'' quality of life through implementing individualized care plans.
- Improved group home atmosphere by fostering a safe, supportive, and inclusive living environment.
- Promoted resident independence by encouraging self-care and decision-making skills.
Patient Access Representative
Aya Healthcare
03.2021 - 06.2022
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Enhanced departmental collaboration by regularly liaising with medical, nursing, and administrative staff on pertinent patient matters.
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Organized patient records and database to facilitate information storage and retrieval.
Sales Representative
Marriott International, Inc.
06.2020 - 12.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Answered customers' questions regarding products, prices, and availability.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree - General Studies
Butler Community College
Andover, KS05.2025
Skills
- Patient Safety Management
- Documenting behaviors
- Emergency Response
- Patient relationship management
- Treatment Documentation
- Self-Driven and Motivated
- BLS Certified
- Therapeutic Communication
- Collaborative teamwork
- Time management
Timeline
Lead Resident Care Associate
Thrive Girls Residence
10.2022 - Current
Patient Access Representative
Aya Healthcare
03.2021 - 06.2022
Sales Representative
Marriott International, Inc.
06.2020 - 12.2020
No Degree - General Studies
Butler Community College
Similar Profiles
Jessica SandersJessica Sanders
Education Coordinator/Kitchen Coordinator at Thrive Girls AcademyEducation Coordinator/Kitchen Coordinator at Thrive Girls Academy
Kendyl PondKendyl Pond
Director of Sales & Marketing/Executive Assistant at Thrive and Grow Gardens/Thrive and Grow FarmsDirector of Sales & Marketing/Executive Assistant at Thrive and Grow Gardens/Thrive and Grow Farms
JaKova JonesJaKova Jones
Fry Cook at Girls Girls Girls BurritosFry Cook at Girls Girls Girls Burritos