DeOncya Lucas
Baltimore,MD
Summary
With 12 years of experience in payroll, I am a tenacious professional recognized for my strategic and inquisitive approach to problem-solving. My diverse background across multiple industries has endowed me with a comprehensive understanding of payroll laws, policies, and procedures. I excel in cultivating robust partnerships that drive consistent growth and have a proven track record of analyzing customer needs to implement effective solutions that exceed expectations. As a creative and results-oriented professional committed to integrity, I am dedicated to driving my company's success.
Overview
19
19
years of professional experience
Work History
Senior Payroll Analyst
Wmata
Washington, DC
09.2023 - Current
- To ensure the efficient and timely processing of payroll, I supervise and assist the team with payroll functions and processes
- I conduct training sessions to facilitate proper procedures, ensuring accuracy in payroll operations
- I oversee the processing and analysis of transactions for multiple payrolls within the Authority, proactively identifying business solutions, streamlining processes, and creating opportunities for enhanced customer service
- Additionally, I exercise judgment in coordinating, communicating, and resolving various payroll and management issues, serving as the first level of escalation for complaints or error resolution
- I manage the processing and analysis of transactions for both weekly and biweekly payrolls, balancing and controlling earnings and deduction totals
- I inspect automated system outputs, such as registers and standard reports, to determine and correct out-of-balance conditions, and I research and prepare special reports for management
- I handle the processing of sensitive and irregular payments, developing routine queries and other confidential ad-hoc reports to support such payments
- I coordinate, develop, and maintain standardized documentation and forms on payroll procedures and processes for reference and training purposes
- I evaluate existing processes to strengthen internal controls and streamline payroll operations
- I leverage technology to eliminate manual processing, improve customer service responsiveness, and reduce instances of pay shortages, overpayments, and calculation errors.
Payroll Data Analyst
01.2022 - 07.2023
- I Identify periodic and recurring discrepancies on Thursday/Friday reports
- Review weekly and biweekly reports to determine appropriate solutions, and promptly advise the Payroll Manager of any unusual issues or circumstances related to FMLA, overpayments, and underpayments
- Send, receive, and upload files to ADP for the weekly processing of garnishments, tax levies, and child support documents when backup assistance is required
- I coordinate with Human Resources to ensure that any changes made in the prior pay period are accurately reflected in the current processing period, particularly regarding compensation changes
- Reconcile payroll summaries with reports generated through PeopleSoft to ensure validity
- Compare document totals sent from third-party vendors for final processing
- Ensure electronic filing of records is timely, systematic, and in compliance with the payroll drive and WMATA’s documentation website protocols
- I Provide guidance to other analysts, assisting with questions or misunderstandings related to processing corrections and documents
- Accurately compute and process payroll data, including irregular and manual payments, and garnishments, in accordance with established guidelines and tax laws
- Review work weekly to ensure accuracy before final processing or review
- Support the team with recommendations of improvements to payroll processes and prioritize tasks to enhance efficiency
- Evaluate existing processes and assist in creating spreadsheets to analyze and track balances and usage, such as for the Medically Disqualified process
- Improve customer service responsiveness by ensuring a 24-hour turnaround time for queries and concerns initiated through the CA Service Desk
- Respond promptly to management requests for information required by auditors
- Keep the manager informed of the status of required documentation
- Serve as the primary point of contact for issues related to pay discrepancies for medically disqualified employees and advise on payroll processes that fall outside the guidelines of policies and bargaining agreements
- Provide excellent customer service by assisting walk-ins, answering the payroll hotline, and addressing other payroll-related inquiries
- Work professionally with staff members, cross-train with staff, serve as a backup when needed, and train new hires.
Payroll Data Analyst
Commercial
hanover, MD
10.2020 - 12.2021
Payroll Clerk
10.2020 - 12.2021
- Proficiently manage the recruitment, onboarding, and maintenance of employee records within the Paycom platform
- Execute timely payroll processing, adeptly interpreting various forms and ensuring compliance with regulations
- Specialize in handling payroll responsibilities for transportation staff, including check printing and distribution
- Conduct meticulous audits of employee payroll timekeeping, ensuring accuracy and seamless conversion processes
- Expertly manage garnishments, court orders, state liens, and federal levies, ensuring adherence to legal requirements
- Facilitate employee sick leave processing with precision and handle HR deduction changes and calculations for overpayments
- Coordinate the processing and distribution of W2 information, ensuring timely and accurate delivery to employees
- Responsible for the weekly printing, sorting, and distribution of payroll checks
- Engage in correspondence with government agencies to address inquiries and maintain compliance standards
- Skillfully resolve employee payroll issues, providing prompt and effective solutions to ensure satisfaction and operational continuity.
Payroll Accountant
09.2019 - 10.2020
- Process taxes for multiple states
- Reconcile state and federal GL accounts
- Pay taxes through Greenshades system
- Run various reports for state taxes and balance expenses for national and international companies
- Prepare 940/941 for filing.
Lead Payroll Clerk
Baltimore County Public School System
towson, md
12.2016 - 08.2019
- I manage comprehensive payroll operations, overseeing the processing and printing of checks for transportation employees
- My role includes interpreting and handling various forms, such as garnishments, court orders, state liens, and federal levies
- I conduct audits of employee payroll timekeeping, ensuring accuracy and compliance, and manage the processing of employee sick leave
- Additionally, I provide guidance to a team of payroll clerks, ensuring adherence to procedures and standards in document processing
- I handle the upload of HR deduction changes and manage calculations for overpayments
- Every week, I oversee the printing, sorting, and distribution of payroll checks, ensuring timely and accurate payment
- I also communicate regularly with government agencies and resolve any payroll-related issues that employees may encounter, maintaining a high level of professionalism and efficiency throughout.
Payroll Clerk
Maryland Transit Authority
baltimore, Md.
05.2014 - 12.2016
- As the payroll specialist for transportation employees, I oversee the end-to-end payroll processing cycle, ensuring meticulous attention to detail and compliance with regulatory requirements
- My responsibilities include interpreting various forms, conducting thorough timekeeping audits, and facilitating accurate check printing
- I am adept at handling garnishments, court orders, and other legal obligations such as state tax liens and federal levies, ensuring full compliance with all regulatory bodies
- Additionally, I manage employee sick leave administration and oversee HR deduction adjustments with precision and efficiency
- In terms of distribution, I coordinate weekly payroll disbursements and maintain seamless communication with government agencies to fulfill reporting obligations promptly and accurately
- I am committed to resolving employee payroll inquiries promptly and providing effective solutions to ensure smooth payroll operations.
Cashier
Kmart
11.2013 - 11.2015
- As a cashier, my primary responsibilities include efficiently processing customer transactions, which involves accurately ringing up purchases and handling payments
- I ensure a seamless checkout experience by providing excellent customer service, addressing inquiries, and assisting customers in making informed purchasing decisions
- Beyond transactions, I maintain a tidy and organized checkout area, uphold store policies regarding returns and exchanges, and collaborate with team members to optimize store operations
- My role also involves handling cash and utilizing point-of-sale systems with precision and attention to detail, adhering to security protocols and maintaining customer confidentiality
- Overall, I am committed to delivering a positive shopping experience by combining attentive service with operational efficiency.
Accounting Clerk
Maryland Transit Authority
Baltimore
03.2013 - 05.2014
- I utilize Excel spreadsheets to meticulously record and calculate revenue generated from three modes of transportation
- This method allows me to effectively monitor operational funds and ensure daily reconciliation of both coins and currency
- By maintaining accurate financial records through Excel, I can provide detailed insights into revenue streams, manage working capital efficiently, and ensure precise balance checks on a daily basis.
Money Counter
Maryland Transit Authority
Baltimore
07.2011 - 03.2013
- Design an Excel spreadsheet that effectively manages daily cash transactions across three transportation modes
- It should also handle coin and token processing, along with efficiently distributing passes to multiple vendors.
Reservation Agent
02.2009 - 07.2011
- Operated independently while adhering to established policies, procedures, and guidelines
- Provided high-level administrative support and completed various complex tasks within stringent deadlines, meeting the needs of both customers and employees
- Efficiently dispatched drivers to client locations, ensuring timely service
- Additionally, coordinated and booked rides for disabled and elderly clients
- Butler & Locte – towson, md
- This accounting firm specializes in delivering comprehensive financial services customized for a diverse array of health insurance agencies
- They meticulously manage and oversee financial accounts, ensuring strict adherence to industry regulations while optimizing financial operations for their clients
- Their expertise spans auditing, financial reporting, tax planning, and strategic financial consulting
- By leveraging a profound understanding of accounting principles and the complexities of the health insurance sector, they strive to enhance the financial health and operational efficiency of the agencies they serve.
Data entry clerk
06.2005 - 10.2006
- Updated the firm's database by verifying health insurance policies with various agencies, including Aetna and BlueCross BlueShield
- This role demanded speed, accuracy, and frequent communication with representatives to ensure the accounts were accurate.
Payroll Specialist
- I have successfully managed a comprehensive range of payroll functions, ensuring accuracy, compliance, and timely processing
- My key responsibilities include efficiently entering, editing, and updating employee information through Paycom, interpreting and processing payroll-related forms with meticulous attention to detail, and executing payroll processing, including printing, and distributing checks for transportation employees
- I conduct thorough payroll timekeeping audits, conversions, and balancing to maintain accurate records
- I handle garnishments, court orders, state liens, and federal levy processing with strict adherence to legal requirements, manage employee sick leave processing, and ensure accurate recording and payout
- Additionally, I upload HR deduction changes, calculate overpayments, and process W2 information for distribution, ensuring compliance with tax regulations
- I maintain correspondence with government agencies to ensure compliance and accurate reporting, proactively resolve employee payroll issues, and provide exceptional customer service and support
- Furthermore, I oversaw the weekly printing, sorting, and distribution of payroll checks to ensure timely delivery
- Through these responsibilities, I have demonstrated my ability to manage complex payroll functions with precision and efficiency, resulting in streamlined processes and high levels of employee satisfaction.
Education
Associates Degree - Business Management
Catonsville Community College
06.2023
Villa julie college
Diploma Received -
Baltimore city college high school
Additional Information
- I possess advanced proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint, as well as extensive experience with Internet Explorer. Additionally, I am skilled in using ADP, Kronos, PeopleSoft, Trapeze, and Workforce Central for various administrative tasks. With a typing speed of 55 words per minute, I effectively utilize email and internet resources to manage daily office operations.
Timeline
Senior Payroll Analyst
Wmata
09.2023 - Current
Payroll Data Analyst
01.2022 - 07.2023
Payroll Data Analyst
Commercial
10.2020 - 12.2021
Payroll Clerk
10.2020 - 12.2021
Payroll Accountant
09.2019 - 10.2020
Lead Payroll Clerk
Baltimore County Public School System
12.2016 - 08.2019
Payroll Clerk
Maryland Transit Authority
05.2014 - 12.2016
Cashier
Kmart
11.2013 - 11.2015
Accounting Clerk
Maryland Transit Authority
03.2013 - 05.2014
Money Counter
Maryland Transit Authority
07.2011 - 03.2013
Reservation Agent
02.2009 - 07.2011
Data entry clerk
06.2005 - 10.2006
Payroll Specialist
Associates Degree - Business Management
Catonsville Community College
Villa julie college
Diploma Received -
Baltimore city college high school