Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Deondray Williams

Ontario,CA

Summary

Knowledgeable sales professional with a proven track record at Bob's Discount Furniture, excelling in relationship building and sales expertise. Demonstrated ability to exceed sales quotas through effective client relations and upselling techniques. Known for exceptional interpersonal communication skills and a commitment to customer service, consistently achieving top performer status. During my time at Bob's I was awarded the "Best of Bob's" award three years in a row. In order to obtain such award it is necessary to write $600,000 or more worth of sales during the calendar year. In addition to this, I was also awarded the "Million Dollar Writer - Elite" award twice. My accomplishments are not just the result of hard work but also my passion for the furniture industry.

Overview

10
10
years of professional experience

Work History

Sales Specialist

Sleepare
02.2023 - Current
  • Build rapport with customers and assessed needs to make mattress recommendations.
  • Educate customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Build strong client relationships through consistent communication and effective problem solving.
  • Provide first-rate service to all customers and potential customers.
  • Exceed sales targets by consistently meeting and surpassing monthly quotas.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.


Sales Specialist

Bob's Discount Furniture
03.2019 - 06.2022
  • Provided first-rate service to all customers and potential customers.
  • Build strong client relationships through consistent communication and effective problem solving.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Coached junior sales team members on best practices, contributing to their professional development and overall success.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Achieved or exceeded company-defined sales quotas.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Sales Representative

Ashley's Furniture Homestore
11.2016 - 08.2018
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Sales Associate

Nader's La Popular
01.2015 - 11.2016
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.

Education

Associate of Arts - Business Administration And Management

Los Angeles Southwest College
Los Angeles, CA
05-2025

Skills

  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Sales expertise
  • Team collaboration
  • Closing techniques
  • Deal structuring
  • Furniture industry product expertise
  • Interpersonal communication skills

Accomplishments

    - Bob's Best Award - 3 years in a row (Bob's Furniture)

    - Million Dollar Writer Elite Award - 2 Years in a row (Bob's Furniture)

    - Champion of Torrance - 9 out of 12 months for 3 years in a row (Bob's Furniture)

    - Progressive Champion Award - 2019-2021 (Bob's Furniture)

    - Million Dollar Writer Award (Ashley's Furniture)

    - Salesman of the Year Award (Naeder's)

Timeline

Sales Specialist

Sleepare
02.2023 - Current

Sales Specialist

Bob's Discount Furniture
03.2019 - 06.2022

Sales Representative

Ashley's Furniture Homestore
11.2016 - 08.2018

Sales Associate

Nader's La Popular
01.2015 - 11.2016

Associate of Arts - Business Administration And Management

Los Angeles Southwest College

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Deondray Williams