Deondre Goodwin
Eastpointe,MI
Summary
Results driven professional with over 10 years of experience in quality control, product inspection, and manufacturing operations. Proven expertise in team leadership, failure analysis, and maintaining detailed technical documentation to ensure compliance with quality standards. Strong background in warranty inspection, production quality gates, and continuous improvement initiatives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Factory Returns Technician III
Daimler Trucks North America (DTNA)
Detroit, MI
09.2023 - Current
- Collaborate with engineering teams to identify recurring product failures.
- Conduct detailed inspections to determine warranty eligibility of returned products.
- Maintain accurate records of repairs, claims, and customer interactions.
- Perform engine tear-downs and analyze failed components for root cause.
- Support warranty return investigations and quality reporting.
- Managed workflow schedules to prioritize tasks and meet project deadlines effectively.
Front Axle Quality Gate
Daimler Trucks North America (DTNA)
Detroit, MI
05.2013 - 09.2023
- Documented inspection results and reported quality findings to production teams.
- Worked with production staff to ensure compliance with quality standards.
- Inspected parts using precision measuring tools and visual inspections.
- Supported Model 4 assembly line operations and front axle quality checks.
- Assisted with Model 4 rework and quality improvements.
Quality Inspector
The PIC Group Inc.
Clinton Township, MI
12.2010 - 04.2013
- Performed visual inspections of components for defects such as scratches, dents, and burrs.
- Monitored production processes to ensure quality standards were met.
- Inspected and repaired products to meet project specifications.
- Identified defects and non-conformities, implementing corrective actions to enhance product reliability.
Shift Leader
Wendy’s Restaurant
Detroit, MI
01.2008 - 11.2010
- Trained and supervised team members during shifts.
- Ensured food safety and quality standards were maintained.
- Managed inventory control processes to minimize waste and optimize supply levels.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Implemented training programs enhancing team performance and reducing turnover.
Education
Associate Degree - Manufacturing Engineering
Macomb Community College
Warren, MI01-2027
Skills
- Quality Control & Inspection
- Failure Analysis
- Product Testing & Evaluation
- Equipment Maintenance
- Operation Monitoring
- Team Collaboration
- Maintenance & Repairs
- Works Well Under Pressure
- Multitasking and organization
- Documentation and reporting
- Work Planning and Prioritization
Certification
- American Welding Society Certification (AWS)
- Axle Product Familiarization
- DT12 Transmission Product Familiarization
- HDEP Product Familiarization
- TOS Lean Boot Camp
Timeline
Factory Returns Technician III
Daimler Trucks North America (DTNA)
09.2023 - Current
Front Axle Quality Gate
Daimler Trucks North America (DTNA)
05.2013 - 09.2023
Quality Inspector
The PIC Group Inc.
12.2010 - 04.2013
Shift Leader
Wendy’s Restaurant
01.2008 - 11.2010
Associate Degree - Manufacturing Engineering
Macomb Community College