Deondre Watkins
Houston,TX
Summary
Dedicated professional with a strong work ethic and a Class A commercial driver's license, adept at safe driving and accident prevention. At Swift Transportation, I excelled in maintaining operational efficiency and ensuring compliance, contributing to a culture of safety and reliability. Proven ability to handle high-pressure situations while delivering exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CDL Truck Driver
Swift Transportation
01.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Home Health Care Provider
FirstLight HomeCare
05.2023 - 01.2025
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Security Officer
Allied Universal Security Services
02.2022 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Representative
Alorica
03.2017 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Northshore Senior Highschool
Houston, TX06.2016
Skills
- Strong work ethic
- Commercial driving
- Safe driving
- Class A commercial Driver's license
Certification
- First Aid Certification - American Heart Association.
- Lifeguarding Certification - American Red Cross.
- Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Home Health Care Provider
FirstLight HomeCare
05.2023 - 01.2025
CDL Truck Driver
Swift Transportation
01.2023 - Current
Security Officer
Allied Universal Security Services
02.2022 - 05.2023
Customer Service Representative
Alorica
03.2017 - 05.2022
High School Diploma -
Northshore Senior Highschool
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