Deondrea Dasent
Basseterre,,St.Kitts
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Top-notch skills in oral and written communication, active listening and analytical problem solving skills. Professional and welcoming in creating an upbeat work environment. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Enhances experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Economic Research Assistant
Locus Analytics
07.2019 - 08.2022
- Managed databases efficiently while ensuring proper storage, organization, and accessibility of relevant information for all team members.
- Developed, tested and implemented data collection instruments.
- Maintained strong professional relationships with external partners, enabling effective collaboration on joint projects.
- Evaluated existing methodologies critically to develop innovative approaches in addressing economic problems.
Customer Service Representative
Coalition School for Social Change
12.2017 - 06.2018
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Actively contributed to improving the internal processes by sharing constructive customer feedback with management teams.
- Fostered a supportive learning environment among peers through open communication channels about challenging cases or new ideas.
Head Youth Coach
NYPD
07.2016 - 06.2017
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Focused on policy, practice and advocacy to make local change happen.
- Used coordination and planning skills to achieve results according to schedule.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed training programs to enhance youth skills and teamwork.
Teaching Assistant
Coalition School for Social Change
09.2015 - 06.2016
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Education
High School Diploma -
Coalition School For Social Change
New York, NY06-2018
Transferred -
Immaculate Conception Catholic School
George Street, Newtown09-2011
Transferred -
Washington Archibald High School
Taylor's Range09-2010
Skills
- Time Management
- File Management
- Confident and Assertive
- Personal Demeanor
- Problem-Solving Skills
- Interpersonal communication skills
- Ability to work in fast paced and demanding environment
- Customer service
Timeline
Economic Research Assistant
Locus Analytics
07.2019 - 08.2022
Customer Service Representative
Coalition School for Social Change
12.2017 - 06.2018
Head Youth Coach
NYPD
07.2016 - 06.2017
Teaching Assistant
Coalition School for Social Change
09.2015 - 06.2016
High School Diploma -
Coalition School For Social Change
Transferred -
Immaculate Conception Catholic School
Transferred -
Washington Archibald High School
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