Deondree Johnson
Brooklyn,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking SCR/Access Control-based opportunities to expand skills while facilitating company policy and growth.
Overview
10
10
years of professional experience
Work History
Physical Security Officer
Allied Universal Security Services
New York, New York
10.2023 - Current
- Updated access control systems with new user information on a daily basis.
- Collaborated with law enforcement agencies during incident investigations and reporting.
- Operated surveillance equipment to detect unauthorized access or suspicious activities.
- Responded swiftly to alarms and incidents, implementing emergency protocols as needed.
- Prepared detailed reports on security incidents, observations, and safety concerns.
- Enforced safety policies and regulations while on duty in the control room.
Travel Planning/Services Representative
Access-A-Ride
Brooklyn, NY
03.2022 - 10.2023
- Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
- Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Handled travel arrangements for groups, couples, executives and special needs clients.
Switchboard Operator
Tunstall
Astoria, NY
07.2015 - 09.2017
- 3 years of experience working with Softphone and computer programs such as Infinity and SalesForce.
- Assisted trained medical professionals with ties to Nassau University Medical Center and Mount Sinai through means of an emergency telephone service.
- Surpassed specific quotas while maintaining a strong sense of professionalism in a fast-paced and lively environment.
Education
Regents Diploma -
Williamsburg Charter High School
05.2014
2 Year - Business Administration
Long Island University
Skills
- Data Management
- Critical Thinking
- Microsoft Office
- Multitasking
- Courteous Demeanor
- Computer Skills
- Customer Service
- Safety Compliance
Timeline
Physical Security Officer
Allied Universal Security Services
10.2023 - Current
Travel Planning/Services Representative
Access-A-Ride
03.2022 - 10.2023
Switchboard Operator
Tunstall
07.2015 - 09.2017
Regents Diploma -
Williamsburg Charter High School
2 Year - Business Administration
Long Island University