Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEONDRIA GRANT

Lockport

Summary

Competent direct support professional with demonstrated success in medical transport and being a self-directed learner. Proficient in common medical procedures, medical issues and medical terminology with the ability to read and understand medical documents, recreational planning and techniques for promoting patient and staff safety. Discerning, well-organized and respectful of patient needs

Overview

12
12
years of professional experience

Work History

DSP 2

Intandem
10.2023 - Current
  • Responsible for completing legible documentation of individual services as established by corporate compliance policies and procedures.
  • Ensures timely medical appointments for individuals by maintaining strict adherence to schedules and routes.
  • Supports health and wellness of people being served.
  • Upholds strict confidentiality standards when discussing patient information with other healthcare professionals involved in their care.
  • Read, implement and document services according to individual service plans and procedures.

Residential Site Manager

Intandem
10.2020 - 10.2023
  • Supervised all aspects of direct Individual services at multiple IRA’s,direct support professionals, as well as the implementation of Individual Program Plans.
  • Lead staff in achieving Agency mission and established department and site-specific goals.
  • Ensured the physical plant, grounds, and program equipment, including vehicles, and emergency generators were maintained.
  • Advocated for all Individuals and monitored Individual’s overall well-being.

Self Determination Assistant

People Inc.
02.2020 - 03.2021
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recorded status and duties completed in logbooks for management.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Helped clients manage money, pay bills and shop for groceries or personal items.

Residential Program Specialist

Opportunities Unlimited
03.2016 - 10.2020
  • Authorized to work in the US for any employer, Provide direct assistance and supervision to individuals for daily living skills.
  • Complete administrative and clinical tasks.
  • Distribute medication to individuals per agency policies.
  • Complete documentation of individual services.
  • Assist supervisor in developing plans and procedures for the handling and management of behavioral problems.
  • Scip-r certified.

Personal Care Assistant

Willcare
10.2013 - 04.2016
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.

Outbound Sales Agent

Readers Direct
05.2012 - 11.2013
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Education

High School Diploma -

Lockport High School
Lockport, NY
06.2009

Skills

  • Schedule and calendar management
  • Budgeting
  • Community integration
  • First Aid and Safety
  • State Regulations Knowledge
  • Medication Administration
  • Staff collaboration
  • Care plan assessment

Timeline

DSP 2

Intandem
10.2023 - Current

Residential Site Manager

Intandem
10.2020 - 10.2023

Self Determination Assistant

People Inc.
02.2020 - 03.2021

Residential Program Specialist

Opportunities Unlimited
03.2016 - 10.2020

Personal Care Assistant

Willcare
10.2013 - 04.2016

Outbound Sales Agent

Readers Direct
05.2012 - 11.2013

High School Diploma -

Lockport High School
DEONDRIA GRANT