Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Deone Maddox

Fayetteville,USA

Summary

Dynamic and detail-oriented professional with a proven track record in providing exceptional administrative support and fostering effective communication within fast-paced environments. Skilled at managing multiple tasks and priorities while maintaining a strong focus on customer obsession and delivering results. Proficient in a variety of software applications, including Microsoft Office Suite, and adept at learning new technologies quickly.


Possessing strong problem-solving abilities, I excel in high-pressure situations, ensuring smooth operations and effective support for executives. My background includes extensive experience in organizing schedules, coordinating meetings, and maintaining confidentiality, all while adhering to company policies and best practices. Committed to continuous improvement and innovation, I bring a proactive approach to identifying efficiencies and enhancing workflow.


With a keen eye for detail and a passion for supporting team success, I am dedicated to contributing positively to Amazon’s mission of being Earth’s most customer-centric company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Correctional Officer II

Lumberton Correctional
06.2023 - 06.2024

- Customer Obsession: Engaged with families of incarcerated individuals with empathy and professionalism, ensuring they received accurate and timely information about visitation rights and release dates, thereby supporting their needs during a challenging time.

- Ownership: Diligently maintained comprehensive records of inmate identification and charges, taking responsibility for the accuracy and integrity of this critical information.
- Invent and Simplify: Provided clear guidance to junior officers on security procedures and policies, streamlining communication to enhance operational efficiency and effectiveness.
- Deliver Results: Ensured the safety and order within the facility by conducting thorough searches, shakedowns, head counts, and pat downs as necessary, demonstrating a commitment to maintaining a secure environment.

Cook

Bubbas 33
07.2021 - 05.2023

- Customer Obsession: Ensured proper plate presentation and garnish setup to meet plating requirements, creating an exceptional dining experience that delights our customers.
- Ownership: Took responsibility for maintaining the cleanliness and organization of kitchen equipment, appliances, and utensils, fostering a safe and efficient work environment.
- Invent and Simplify: Streamlined the monitoring of food items by adhering to minimum guidelines for temperature, taste, and quality, continually seeking ways to enhance the culinary process.
- Deliver Results: Accurately portioned food before cooking in accordance with standard portion sizes and recipe specifications, ensuring consistent quality and satisfaction for every meal served.

Line Worker

Butterball, LLC
01.2018 - 02.2019

- Customer Obsession: Monitored food items closely to uphold minimum guidelines for temperature, taste, and quality, ensuring that every dish meets our high standards and delights our customers.

- Deliver Results: Proactively stocked and maintained adequate levels of products, facilitating a seamless food service experience and minimizing disruptions during peak times.
- Ownership: Consistently adhered to safety protocols while preparing meals for customers, taking personal responsibility for the well-being of both our team and our patrons.

Aerospace Medical Trainee

US Air Force
08.2016 - 03.2017

- Hire and Develop the Best: Completed 8 weeks of military basic training, demonstrating a commitment to personal development and discipline that aligns with high-performance standards.
- Invent and Simplify: Underwent extensive medical training for two months, acquiring critical skills that enhance my ability to respond effectively and efficiently in high-pressure situations.
- Customer Obsession: Gained hands-on experience in problem-solving and troubleshooting customer issues, ensuring a focus on delivering solutions that meet and exceed customer expectations.

Crew Member

Buffalo Wild Wings
01.2015 - 08.2016

- Customer Obsession: Delivered exceptional service to customers in fast-service dining environments, ensuring a positive experience with quick and affordable carry-out food options.
- Safety: Operated kitchen equipment with a strong commitment to safety, adhering to standard operating procedures to protect both team members and customers.
- Hire and Develop the Best: Trained new employees on company policies and food preparation procedures, fostering a culture of excellence and equipping them with the skills needed for success.

Education

HS Diploma - Air Force

Hoke County High School
01.2007

Skills

    - Learn and Be Curious: Demonstrated a strong ability to learn new skills quickly, embracing opportunities for growth and improvement in a fast-paced environment

    - Deliver Results: Excelled in high-pressure situations, maintaining focus and efficiency to ensure tasks are completed to the highest standards
    - Communicate Clearly: Effectively communicated ideas and information, fostering collaboration and understanding among team members and stakeholders
    - Invent and Simplify: Typed at a speed of 40 words per minute and showcased proficiency in Microsoft Word, PowerPoint, and Excel, utilizing these tools to streamline processes and enhance productivity
    - Ownership: Completed extensive computer training and gained knowledge of multiple word processing software programs, ensuring readiness to tackle diverse tasks and challenges
    - Commitment to Safety: Experienced in surveillance and policy enforcement, demonstrating a strong commitment to maintaining security and compliance within the organization

Certification

  • Acting PA for FHN Inbound
  • CPR Certified
  • GTDR
  • Forklift driver
  • Learning Ambassador
  • Destuffit Certified

Timeline

Correctional Officer II

Lumberton Correctional
06.2023 - 06.2024

Cook

Bubbas 33
07.2021 - 05.2023

Line Worker

Butterball, LLC
01.2018 - 02.2019

Aerospace Medical Trainee

US Air Force
08.2016 - 03.2017

Crew Member

Buffalo Wild Wings
01.2015 - 08.2016

HS Diploma - Air Force

Hoke County High School
Deone Maddox