Proven track record in enhancing guest experiences and sales outcomes, notably at Zoombezi Bay. Skilled in customer service and marketing support, I excel in fostering loyalty through exceptional communication and problem-solving abilities. Achieved significant return visits by prioritizing guest satisfaction and safety, demonstrating a blend of hard and soft skills vital for dynamic customer engagement.
While working there i was assigned with the task of developed strong relationships with repeat guests, resulting in increased loyalty and return visits. Whether through ticket sales or seasonal membership guest .
I had to tell the guest the rules and regulations of the slide to ensure they have the best expierence in the safiest way.
While selling zoompassses so guest could (skip) the lines and very fewly working as the person who scans the passes letting people on the slide.
Walking around the park ensuring guest were comfortable.
While working there i was very close to the guest most of them we're returning for projects they needed done and some were first time guest. I was tasked with making posters, invataion card, post cards, stamps, printing documents, making stamps.
It was a very customer based jobs, interacting, helping, communicating.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.Built relationships with customers to encourage repeat business.Managed returns, exchanges and refunds in accordance with store policy.