DeOnjanae Broussard
Jeanerette,LA
Summary
Dedicated professional with a proven track record at Amazon, showcasing exceptional attention to detail and a flexible schedule. Excelled in roles requiring adaptability and a friendly demeanor, significantly enhancing operational efficiency and customer satisfaction. Mentored new staff, embodying a commitment to learning and courteous service.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Amazon
Baton Rouge, LA
06.2024 - Current
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Fulfillment Associate
Amazon
Carencro, LA
08.2022 - 06.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Increased on-time delivery rates by prioritizing urgent shipments.
- Followed safety protocols to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks to move heavy boxes.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Moved merchandise using forklifts and pallet jacks.
- Recorded daily activities for inventory control.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Cashier
Mac's Sugar City Market
Jeanerette, LA
03.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases and locate items.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
West St. Mary High School
Baldwin, LA 05-2020
Skills
- Willing to learn
- Attention to detail
- Flexible schedule
- Friendly and courteous
Timeline
Fulfillment Associate
Amazon
06.2024 - Current
Fulfillment Associate
Amazon
08.2022 - 06.2024
Cashier
Mac's Sugar City Market
03.2020 - 08.2020
High School Diploma -
West St. Mary High School