Deonna Brown
Cleveland,OH
Summary
Dynamic, analytical, result-oriented professional with exceptional customer service skills, and over 3 year record of productive retail sales and marketing seek position in chosen field. Skills include empathetic care provider, high-quality administrative support, compassionate educational assistance, team building, problem solver, organizational skills, strong computer skills, self-motivated and goal oriented, can work alone or with team as situation demands.
Overview
3
3
years of professional experience
Work History
Caregiver
Compassionate Friends Homecare LLC
01.2023 - Current
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Liaised with key accounts to deliver targeted administrative household support.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Dispatcher Office Assistant
Ritter Communications
12.2021 - 12.2022
- Collaborated with multiple departments to ensure seamless coordination of resources during emergency situations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Implemented quality control measures within the office environment to maintain high standards of performance among team members.
- Processed routine administrative tasks such as ordering supplies or maintaining equipment inventory to support overall office functionality.
Intervention Specialist Assistant
South Euclid Lyndhurst Schools
10.2020 - 11.2021
- Planned daily activities to keep students engaged and on track with learning goals.
- Ensured a smooth transition between grade levels and school settings for students with disabilities through careful planning and collaboration with stakeholders.
- Built strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Collaborated with other educators to develop instructional strategies.
Education
Associate of Applied Science - Nursing Education
Lakeland Community College
Kirtland, OH 08.2025
High School Diploma -
South High School
Willoughby, OH05.2021
Skills
- Convalescence Support
- Decision-Making
- Care Plan Management
- Care plan assessment
- Customer Service
- Time Management
- Recordkeeping
- Customer Relations
- Issue and Complaint Resolution
- Coordination
- Call Center Operations
- Microsoft powerPoint
Timeline
Caregiver
Compassionate Friends Homecare LLC
01.2023 - Current
Dispatcher Office Assistant
Ritter Communications
12.2021 - 12.2022
Intervention Specialist Assistant
South Euclid Lyndhurst Schools
10.2020 - 11.2021
Associate of Applied Science - Nursing Education
Lakeland Community College
High School Diploma -
South High School
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