Summary
Overview
Work History
Education
Skills
Timeline
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Deonna Henderson

Deonna Henderson

626-372-2590
Pasadena,CA

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 5 years of experience working in busy environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Warehouse Associate

Amazon
Glendale, CA
10.2022 - 12.2022
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Entered quantity received against purchase order in computer system.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles
  • Collaborated with various departments to manage timely delivery of orders and avoid delays

Cashier

JCPenney
Arcadia, CA
04.2021 - 11.2021
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Sales Associate

Marshalls
Pasadena, CA
12.2020 - 01.2021
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Staff Assistant

Willard Elementary
Pasadena, CA
03.2020 - 04.2020
  • Provided clerical support, addressing routine, and special requirements.
  • Prepared PowerPoint presentations for senior-level staff with attention to detail.
  • Prepared the children with guidance, support with homework and advice.
  • Organized materials for supervisors, staff, manager
  • Developed and implemented strategies to streamline office operations

Henderson Financial Solutions

Filing Clerk
Pasadena, CA
01.2017 - 08.2019
  • File clients tax folders
  • Developed advanced product knowledge to share current information while generating and delivering products quotes.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks

Education

Associate of Arts - Theater Arts

Pasadena City College
Pasadena, CA
01.2024

Skills

  • Quality Control
  • Microsoft Excel
  • DOT Regulations
  • Invoice Verification

Timeline

Warehouse Associate

Amazon
10.2022 - 12.2022

Cashier

JCPenney
04.2021 - 11.2021

Sales Associate

Marshalls
12.2020 - 01.2021

Staff Assistant

Willard Elementary
03.2020 - 04.2020

Henderson Financial Solutions

Filing Clerk
01.2017 - 08.2019

Associate of Arts - Theater Arts

Pasadena City College

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Deonna Henderson 626-372-2590