Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deonna Lindsay

Winston-Salem,NC

Summary

I am energetic and adaptive. I am committed to excellent customer service while contributing positively to organizational goals and achieving professional development. I am a team player, can multitask, and work diligently under pressure. I always ensure a friendly, courteous, and helpful approach when dealing with all customers.

Overview

2
2
years of professional experience

Work History

Animal Care Technician

Ruff Housing Doggie Day And Overnight Care
08.2024 - Current

• Manage client interactions, ensuring seamless animal care services.

• Address inquiries, boosting customer satisfaction.

• Provide daily canine care, monitoring health and well-being.

• Maintain clean, organized animal quarters for safety.

• Implement problem-solving strategies, enhancing service delivery.

Soap Maker

Buff City Soap
01.2024 - 05.2024

• Engaged customers to meet sales goals, fostering team collaboration in a fast-paced environment.

• Formulated custom soap products, ensuring quality and safety with precise measurements.

• Developed efficient soap-making techniques, improving consistency and reducing waste.

• Coordinated inventory management and production schedules for timely product delivery.

• Monitored ingredient ratios and curing conditions, ensuring quality and regulatory compliance.

Associate

Walmart
02.2023 - 08.2023

• Unloaded and stocked merchandise enhances inventory accuracy and efficiency.

• Guided customers to products, improving their shopping experience and satisfaction.

• Provided detailed product information, boosting customer knowledge and decision-making.

• Collaborated with team to ensure product availability and prompt restocking.

• Resolved customer issues, fostering a positive store environment and loyalty.

Customer Service Representative

Ralph Lauren
10.2022 - 01.2023

• Promptly answered calls to minimize waiting times, enhancing customer satisfaction.

• Updated and verified customer records, ensuring database accuracy and reducing errors.

• Analyzed inquiries to identify issues, developing targeted solutions for better service.

• Listened actively to resolve concerns swiftly, improving brand representation.

• Optimized call handling, resulting in faster response times and improved service delivery.

Education

Diploma -

Mount Tabor High School
Winston-Salem, NC
06.2020

Skills

  • Excellent customer service skills
  • Microsoft office
  • Answering telephone
  • Computer skills
  • Safety protocols and procedures

Timeline

Animal Care Technician

Ruff Housing Doggie Day And Overnight Care
08.2024 - Current

Soap Maker

Buff City Soap
01.2024 - 05.2024

Associate

Walmart
02.2023 - 08.2023

Customer Service Representative

Ralph Lauren
10.2022 - 01.2023

Diploma -

Mount Tabor High School
Deonna Lindsay