DEONNA S. DOUGLAS
Trussville,AL
Summary
Experienced Registered Nurse with over 9 years in emergency nursing, case management, patient advocacy, and telephonic clinical assessment. Skilled in evaluating medical necessity, collaborating with interdisciplinary teams, and documenting clinical findings to inform evidence-based decisions. Capable of managing multiple cases while ensuring compliance and maintaining high standards of patient-centered care. Pursuing remote opportunities in Clinical Review.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Nurse Advisor – Enhanced Family Support Team
OPTUM Guide Healthcare
11.2023 - Current
- Conducted comprehensive telephonic clinical assessments to evaluate member health status, care needs, and ensure service appropriateness.
- Collaborate with providers, case management teams, and interdisciplinary healthcare professionals to facilitate appropriate care coordination.
- Reviewed clinical information and applied evidence-based guidelines to enhance care recommendations and improve member outcomes.
- Document detailed clinical assessments, rationale, interventions, and outcomes within electronic clinical platforms.
- Manage multiple member cases concurrently while maintaining quality and productivity performance expectations.
- Provided member education, support, and coordinated resources to enhance treatment adherence and achieve better health outcomes.
- Worked remotely to provide clinical support
Ortho-Sports Pre-Admission Testing RN
Ascension St. Vincent's
Birmingham, AL
02.2022 - 11.2023
- Performed pre-admission clinical assessments to evaluate surgical readiness and appropriateness of planned procedures.
- Reviewed medical histories, diagnostic testing, laboratory results, and physician orders to ensure clinical accuracy and readiness for procedures.
- Identified clinical risks and escalated findings to anesthesia and surgical teams for timely intervention.
- Conducted telephonic assessments to obtain and clarify additional clinical information prior to procedures.
- Documented clinical findings and patient assessments in accordance with organizational, regulatory, and compliance standards.
- Coordinated with interdisciplinary teams to enhance patient care planning and ensure adherence to evidence-based protocols.
Emergency Department Registered Nurse
Ascension St. Vincent's
Birmingham, AL
07.2021 - 02.2022
- Provided emergency nursing care in a 20-bed Level III Emergency Department with a focus on rapid assessment and prioritization of care.
- Evaluated triage to determine severity and appropriateness of patient care needs, ensuring timely treatment.
- Managed patient flow and high-acuity clinical situations while maintaining quality and safety standards.
- Coordinated treatment plans and patient disposition with physicians and interdisciplinary teams to optimize care delivery.
- Managed patient flow and high-acuity clinical situations, ensuring adherence to quality and safety standards.
- Applied critical-thinking and independent clinical judgment in fast-paced, high-risk environments.
Emergency Department Registered Nurse / Preceptor
Methodist Le Bonheur Healthcare
Memphis, TN
03.2017 - 07.2021
- Provided emergency nursing care in fast-paced 40-bed Level II Trauma Emergency Department, ensuring timely and effective treatment for critical patients.
- Utilized critical-thinking skills to evaluate patient conditions and support timely emergency interventions.
- Coordinated patient treatment and discharge planning by collaborating with physicians, case management, and social work teams, enhancing continuity of care.
- Collaborated with physicians, case management, and social work teams to coordinate patient treatment and discharge planning.
- Facilitated new graduate nurse orientation and training as preceptor in nurse residency program, fostering competency and confidence in emerging nurses.
- Maintained accurate and timely clinical documentation in compliance with departmental and regulatory standards.
Education
Bachelor of Science - Health, Physical Education and Recreation
University of North Alabama
Florence, ALAssociate of Applied Science - Nursing
Northwest Shoals Community College
Phil Campbell, ALSkills
- Clinical assessment
- Telephonic collaboration
- Care coordination
- Case Management
- Independent Clinical Decision-Making
- Interdisciplinary Collaboration
- Medical necessity review
- Record review
- Regulatory adherence
- Quality metrics
- Critical thinking
- Remote Work
Certification
Registered Nurse (RN) – Compact License | Alabama Board of Nursing | License #1-193003 | Expires 12/2027
California Board of Nursing | License #95364190 | Expires 10/2027
Nevada Board of Nursing | License #874024 | Expires 09/2027
Timeline
Nurse Advisor – Enhanced Family Support Team
OPTUM Guide Healthcare
11.2023 - Current
Ortho-Sports Pre-Admission Testing RN
Ascension St. Vincent's
02.2022 - 11.2023
Emergency Department Registered Nurse
Ascension St. Vincent's
07.2021 - 02.2022
Emergency Department Registered Nurse / Preceptor
Methodist Le Bonheur Healthcare
03.2017 - 07.2021
Bachelor of Science - Health, Physical Education and Recreation
University of North Alabama
Associate of Applied Science - Nursing
Northwest Shoals Community College