Deonna Rennick
Bridgeton,NJ
Summary
Certified Health Information Specialist with Five years of experience delivering accurate and up-to-date health information to colleagues and customers. Well-versed with medical terminology. Technically advanced and personable professional with proven proficiency at building electronic health record systems.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Information Specialist
E4 Services
Philadelphia, PA
05.2018 - Current
- Compile, process, and maintain medical records of hospital and clinic patients
- Protect the security of medical records to ensure that confidentiality is maintained
- Validate client worthiness
- Reviewed medical records for accuracy and completeness, ensuring compliance with legal and accreditation standards.
- Analyzed patient data to ensure that all documents were accurate, complete, and in accordance with established policies and procedures.
- Maintained databases containing sensitive patient information such as diagnoses, treatments, medications, lab results.
- Performed audits on medical records to identify discrepancies or errors in documentation.
- Assisted with the development of departmental processes related to data entry and retrieval operations.
Health Records Clerk
Rutgers University
Leesburg, NJ
05.2023 - 09.2023
- Scheduled appointments, Prepared patient charts and gathered information and documents from patients
- Ensured that the medical records were organized, accurate and complete
- Created digital copies of paperwork and storing the records electronically
- Filing the paperwork and reports of inpatients quickly and accurately
- Other clerical duties as needed.
- Maintained electronic health records for patients and ensured accuracy of data.
- Processed incoming requests for patient information, including release forms and subpoenas.
- Retrieved patient information from both paper and electronic sources as requested by healthcare providers or administrators.
Front Desk Receptionist
Medical Alliance of Southern New Jersey
Vineland, NJ
06.2019 - 03.2020
- Greeted all patients at door
- Completed Referrals check patients in & out verify insurance schedule appointments file documents print schedules
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
Front Desk Receptionist
AFC Urgent Care
Williamstown, NJ
08.2017 - 01.2019
- Greeted customers warmly and made them feel welcome.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Medical Assistant
MedExpress Urgent Care
Vineland, NJ
03.2015 - 08.2017
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
Education
Medical Assistant
Everest Institute
01.2013
Atlantic City High School
06.2011
Skills
- Proficient in the use of numerous software packages, including Microsoft Office Docutap, and Campusvue
- Motivated, goal oriented, self-starter with strong organizational skills
- Skilled in interpersonal relations, on the telephone and face-to-face
- Competent in bookkeeping and basic accounting
- Ability to remain on task with priority projects in a fast-paced environment
- Document Scanning
- Accurate Documentation
- Great customer service, being pro active
- Obtain Patient vital signs
- Injections
- Phlebotomy
- PDR
- ICD-9 coding
- CPT Coding
- Aseptic Hand washing
- Professionalism
- EKG
- Telephone Reception
- Assist in physical exam
- Verbal/Written communication
- Data Entry (45 wpm)
- Medical Assistant
- The Institute of Multidimensional Medicine - Washington, DC
- December 2013 to August 2014
- Responsibilities
- Performed selected medical and administrative duties, and assisted physicians as part of the
- Clinical care team
- Conducts pre-visit planning by reviewing and updating patient charts prior to appointment
- With recent test results and correspondence and determines needed services per practice
- Protocol
- Prepares patients for examination and treatment by escorting them from the waiting area to
- The exam room and taking histories and vital signs
- Prepares, cleans and maintains exam and treatment rooms
- Gives injections and draws blood; assists with EKGs, OB/GYN exams and office procedures
- As needed; and provides other patient care services as directed by the physicians
- Maintains sample medication records, administers medication upon physician order and
- Responds to medication requests per practice protocol
- Creates, maintains, copies and files patient files, records and other information as needed
- Skills
- Medical Terminology (5 years)
- Documentation (5 years)
- Medical Assisting (5 years)
- Receptionist (5 years)
- Front Desk
- Front Office
- Reception
- Customer Service Skills
- Data Entry
- Filing
- Outlook
- Scheduling
- EMR
- Patient Care
- CPR
- Vital Signs
- Epic
- Microsoft Word
- CPR Certified
- Venipuncture
- EHR
- Medical Records
- EHR Systems
- EMR Systems
- Experience Administering Injections
- Medical Scheduling
- Schedule Management
- ICD-10
- Medical Office Experience
- Transcription
- Hospital Experience
- Document Management (2 years)
- Medical Records (3 years)
- Medical Billing
- Triage
- QuickBooks
- Documentation review
- Computer literacy
- English
- HIPAA
- Health information management (3 years)
- Laboratory Experience
- Cerner
- ICD-9
- Clerical Experience
- Specimen collection / processing
- Completion of progress notes
- Can perform injections
- Can perform EKG'S
- Medical Terminology
- Database Management
- Patient Scheduling
- HIPAA Compliance
- Pulmonary Function Tests (PFTs)
- Professional Bedside Manner
- Customer Service
- Emergency Room Procedures
- Stocking Supplies
- OB/GYN Procedures
- Preparing Specimens and Samples
- Compassionate
Accomplishments
- I was very well liked by each and every patient, I was promoted often in the office, I got a raise for my job well done, and I helped to keep the office well kept and my Dr very happy with my willingness and wanting to do a good job
- Received Honors all year during Medical Assisting School
Certification
August 2017 to Present AMT CERTIFIED Certified Clinical Medical Assistant (CCMA)
Current AMT CPR Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
References
References available upon request.
Timeline
Health Records Clerk
Rutgers University
05.2023 - 09.2023
Front Desk Receptionist
Medical Alliance of Southern New Jersey
06.2019 - 03.2020
Health Information Specialist
E4 Services
05.2018 - Current
Front Desk Receptionist
AFC Urgent Care
08.2017 - 01.2019
Medical Assistant
MedExpress Urgent Care
03.2015 - 08.2017
Medical Assistant
Everest Institute
Atlantic City High School
August 2017 to Present AMT CERTIFIED Certified Clinical Medical Assistant (CCMA)
Current AMT CPR Certification
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