Deonsha Webb
Gastonia,NC
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
12
12
years of professional experience
Work History
Nutritional Care Associate 2
CaroMont Regional Medical Center, Gaston Memorial Hospital
Gastonia, NC
08.2023 - Current
- Assisted in the development of individualized meal care plans for each resident based on their needs
- Responsible for patient food service on assigned unit
- Documenting patient food and liquid intake
Medical Assistant- Externship
CaroMont Family Medicine
Kings Mountain, NC
05.2024 - 07.2024
- Registered new patients into practice management software program accurately entering demographic information.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Provided assistance to medical staff in performing minor surgical procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Customer Service Cashier
McAllister Deli
Gastonia, NC
10.2012 - 12.2020
- Performed daily opening procedures
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Training new employees
- Prepping catering orders and delivering catering orders
- Performed top quality customer service
- Processed credit card transactions accurately and efficiently.
Education
Diploma in Medical Assisting - Medical Assisting
Gaston College
Dallas, NC05-2024
High School Diploma -
North Gaston High School
Dallas, NC06-2012
Skills
- Compassionate Care
- Medical terminology knowledge
- Meal Preparation
- Compassionate client care
- HIPAA Compliance
- Patient Companionship
- Progress Documentation
- Documentation
- Problem-Solving
- Multitasking and Organization
- Direct Patient Care
- Respectful and Compassionate
- Medication Administration
- Patient Assessments
- Medication and Appointment Reminders
- Patient Care
- PPE Usage
- Compassionate communication
- Time Management
- First aid and safety
- Dependable and Responsible
Timeline
Medical Assistant- Externship
CaroMont Family Medicine
05.2024 - 07.2024
Nutritional Care Associate 2
CaroMont Regional Medical Center, Gaston Memorial Hospital
08.2023 - Current
Customer Service Cashier
McAllister Deli
10.2012 - 12.2020
Diploma in Medical Assisting - Medical Assisting
Gaston College
High School Diploma -
North Gaston High School