DeOnte French
Las Vegas,NV
Summary
I am a hard working and multi-skilled professional. I have 7+ years of customer service work experience and 3+ years of professional computer and documentation experience. I am currently employed full time and studying for a CompTIA A+ certification.
Overview
6
6
years of professional experience
Work History
Security
Flexential
03.2022 - Current
- Entered and maintained departmental records in company database.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
Customer Loyalty Representative
AT&T Mobility
01.2021 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Package Handler Trainer
Fedex Ground
01.2018 - 06.2019
- Trained new employees on proper packing and labeling techniques and to apply best practices.
Education
North Eastern Oklahoma A&M College
Miami, OK2012
High School Diploma -
Rancho Buena Vista High School
Vista, CA06.2010
Skills
- Organizational Skills
- Organization and Time Management
- Documentation Design
- Information Organization
- Document Management
- Process Improvement
Timeline
Security
Flexential
03.2022 - Current
Customer Loyalty Representative
AT&T Mobility
01.2021 - 08.2021
Package Handler Trainer
Fedex Ground
01.2018 - 06.2019
North Eastern Oklahoma A&M College
High School Diploma -
Rancho Buena Vista High School