Deontaez Jones
Cleveland,Ohio
Summary
Energetic Nurse Aide and Cash Handling Professional with years of experience. Proficient in Computer Usage Microsoft Office. Skillful in solving complex problems in stressful situations.Learned through hands on training for Professional Development. Expertise in Oncology and End Of Life Care .
Overview
5
5
years of professional experience
Work History
Teller
Key Bank
11.2021 - 09.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Patient Care Nursing Assistant
University Hospitals Of Cleveland
06.2021 - 11.2021
- Communicated and Documented personal observation and information into The Epic Database
- Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Patient Care Nursing Assistant
Cleveland Clinic
03.2020 - 05.2021
- Communicated and Documented personal observation and information into The Epic Database
- Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Maintained knowledge and skills necessary to meet developmental needs of patients and recognized need for continuing development.
- Attended in-service programs to complete ongoing and annual organizational and departmental requirements to promote highest standard of customer relations principles for patients, visitors and fellow staff members.
- Maximized patient safety, employed interventions and interacted with patient to increase engagement and redirect behavior.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Cashier/Bagger
Daves Markets
02.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
References Available Upon Request
Associate of Applied Science - Accounting
Cuyahoga Community College
Cleveland, OH05.2026
High School Diploma -
Design Lab @ Health Careers
Cleveland, OH05.2018
Skills
- Microsoft Office
- Calm Under Stress
- Company Guidelines
- Room Cleaning and Restocking
- Emotional and Social Support
- Restock Shelves
- Patient Observation
- Supporting Daily Living Needs
- Documenting Behaviors
- Observation Documentation
- Observing Responses
- Electronic Recordkeeping
- Medical Histories and Vital Statistics
- Needs Determination
- Monitoring Fluids
- Family Communication
- Staff Collaboration
- Blood Sugar Monitoring
- Nursing Staff Support
Timeline
Teller
Key Bank
11.2021 - 09.2022
Patient Care Nursing Assistant
University Hospitals Of Cleveland
06.2021 - 11.2021
Patient Care Nursing Assistant
Cleveland Clinic
03.2020 - 05.2021
Cashier/Bagger
Daves Markets
02.2018 - 02.2020
References Available Upon Request
Associate of Applied Science - Accounting
Cuyahoga Community College
High School Diploma -
Design Lab @ Health Careers