Deonte Harris
Suitland,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Concierge
NFC Amenity
03.2023 - 02.2024
- Greeted guests upon arrival by providing warm welcome.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
PSE Mail Processing Clerk
US Postal office
10.2022 - 01.2023
- Sort outgoing and or incoming mail equipment.
- Ensure all necessary support equipment and materials are organized.
- Provide services at public window for non-financial transactions
- Lifting or carrying moderate to heavy mail and packages and prolonged standing.
Pool Supervisor
NFC Amenity Management
08.2022 - 09.2022
- Monitored weather conditions closely to make informed decisions about pool closures or adjustments to operational hours as needed.
- Facilitated effective communication between staff members and upper management to ensure smooth operations and address any concerns in a timely manner.
- Enhanced pool safety by implementing and enforcing strict rules and regulations.
- Trained new lifeguards to ensure they were properly prepared for their roles, resulting in a highly skilled team.
Delivery Associate/ Service Desk Associate
The Home Depot
04.2020 - 06.2022
- Assisting in store customers with ordering items online when an item is not available in stores.
- Receiving online pick up orders Through first phone device.
- Sorting and organizing Online orders to bring out to customers at curbside.
- Organizing merchandise by date or pick up so that it is visible at the time of pick up.
- Restocking Shelves whenever an order was canceled.
Host
Hakuna Matata Grill
07.2021 - 01.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Making sure all guests are Satisfied and sending servers to tables where assistance is needed.
- Engaging with guest as well as making sure all excess silver wear and plates are cleared form the table at appropriate times.
Sales Associate
Finish Line
06.2019 - 09.2020
- Maintain constant presence on sales floor to address customer needs.
- Approach browsing customers and initiate conversations to determine buying preferences.
- Recommended appropriate items and direct or lead customers to selections.
- Sign customers up for marketing list and inform of upcoming promotions.
- Processed customer payments by cash, check, or credit card
- Maintained sale floor
Stockroom Manager/Sales Associate
Shoes City
10.2016 - 04.2019
- Working on the shop floor constant contact with their customers and staff.
- Ensuring that employees work productively and develop professionally.
- Responsible for training, supervising and appraising staff.
- Put up new shoes from shipment and transfers
- Organizing and creating schedules.
- Timing and organizing break chart for associates.
Sales Manager
Journeys
11.2013 - 09.2016
- Maintain constant presence on sales floor to address customer needs.
- Approach browsing customers and initiate conversations to determine buying preferences.
- Recommended appropriate items and direct or lead customers to selections.
- Sign customers up for marketing list and inform of upcoming promotions.
- Processed customer payments by cash, check, or credit card
- Maintained sale floor
Summer Worker
Branch Ave Public Library
06.2013 - 08.2013
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Maintained organized and clean work areas at all times on job sites.
- Organized materials, tools, and equipment to supply team members.
Education
GED -
Suitland High School
District Heights, MD06.2014
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Concierge
NFC Amenity
03.2023 - 02.2024
PSE Mail Processing Clerk
US Postal office
10.2022 - 01.2023
Pool Supervisor
NFC Amenity Management
08.2022 - 09.2022
Host
Hakuna Matata Grill
07.2021 - 01.2022
Delivery Associate/ Service Desk Associate
The Home Depot
04.2020 - 06.2022
Sales Associate
Finish Line
06.2019 - 09.2020
Stockroom Manager/Sales Associate
Shoes City
10.2016 - 04.2019
Sales Manager
Journeys
11.2013 - 09.2016
Summer Worker
Branch Ave Public Library
06.2013 - 08.2013
GED -
Suitland High School