Deonte Jackson
New York
Summary
Dedicated and detail-oriented professional with over 10 years of experience in healthcare administration, project coordination, and nonprofit support. Proven ability to manage complex workflows, coordinate cross-functional teams, and provide exceptional administrative support. Strong background in human resources management with a Master’s degree, combined with a Bachelor’s in Criminal Justice. Skilled in improving operational efficiency, enhancing patient and client satisfaction, and managing projects from initiation to completion.
Overview
15
15
years of professional experience
Work History
Admitting Representative
NYU Langone Hospital
05.2018 - Current
- Efficiently manage patient admissions, verifying insurance and collecting essential documentation to ensure smooth processing and compliance with hospital policies.
- Collaborate with healthcare teams to coordinate patient schedules, improving communication and reducing wait times by 15%.
- Maintain accurate and confidential patient records in electronic health systems, ensuring data integrity and privacy.
- Resolve patient inquiries and insurance issues promptly, enhancing patient satisfaction and minimizing administrative delays.
Project Coordinator
Montefiore Hospital
11.2014 - 05.2018
- Coordinated multiple hospital projects, including workflow optimizations and resource allocation, leading to a 10% increase in departmental efficiency.
- Liaised between clinical staff and management to ensure timely project deliverables and alignment with hospital goals.
- Developed detailed project plans, tracked progress, and prepared comprehensive reports for stakeholders.
- Facilitated meetings and maintained documentation to support project transparency and accountability.
Administrative Assistant
Center for Family Support (Mental Disability Non-Profit)
09.2010 - 11.2014
- Provided comprehensive administrative support including scheduling, correspondence, and record management, ensuring smooth day-to-day operations.
- Assisted in organizing community outreach programs and events to increase awareness and engagement.
- Maintained confidential client records in compliance with organizational policies and relevant regulations.
- Supported staff with data entry and reporting, improving accuracy and efficiency in program delivery.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
03.2024
Bachelor of Science - Criminal Justice
Berkeley College
12.2020
Skills
- Patient Admissions & Records Management
- Project Coordination & Workflow Optimization
- Cross-Functional Team Collaboration
- Insurance Verification & Claims Resolution
- Confidential Data Handling & Compliance
- Event Planning & Community Outreach
- Strong Communication & Interpersonal Skills
- Proficient in Microsoft Word, Excel, Powerpoint, Office Suite & Electronic Health Records (EHR) Systems
Timeline
Admitting Representative
NYU Langone Hospital
05.2018 - Current
Project Coordinator
Montefiore Hospital
11.2014 - 05.2018
Administrative Assistant
Center for Family Support (Mental Disability Non-Profit)
09.2010 - 11.2014
Bachelor of Science - Criminal Justice
Berkeley College
Master of Science - Human Resources Management
Southern New Hampshire University
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