Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deonte Jones

Minneapolis,MN

Summary

Dynamic sales associate with proven success at Magic Memories, enhancing customer satisfaction through exceptional service and effective sales strategies. Skilled in cash handling and team collaboration, consistently achieving sales targets while fostering customer loyalty. Recognized for attention to detail and problem-solving abilities, contributing to a welcoming and efficient store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Sales Associate

Magic Memories
04.2023 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Laundry Attendant

Rand Tower
06.2022 - 09.2023
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Increased linen longevity with proper handling, folding, and storage procedures.
  • Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
  • Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Examined dried clothes to identify stains, tears and issues.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collected soiled linens and clothing and pretreated stains.
  • Assisted in reducing energy consumption by implementing eco-friendly washing and drying techniques.
  • Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
  • Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
  • Provided exceptional customer service while receiving drop-off laundry orders from guests.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Maintained safety practices at all times to protect personnel and laundry loads.

Cashier/Customer Service Cashier

Cub Foods
05.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cart Attendant

Target
08.2021 - 12.2021
  • Periodically disinfected carts preventing spread of disease.
  • Offered carts to patrons.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Supported efficient store operations by returning stray merchandise to appropriate departments as needed.
  • Improved operational efficiency, helping with store opening and closing procedures.
  • Demonstrated strong attention to detail when inspecting carts for potential hazards or damage before returning them to circulation.
  • Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
  • Ensured proper sanitization of carts during the COVID-19 pandemic, prioritizing health and safety measures for both customers and employees.

Education

High School Diploma -

MTS HIGH SCHOOL
Minneapolis, MN
06-2019

Skills

  • Customer service
  • Sales strategies
  • Cash handling
  • Product knowledge
  • Team collaboration
  • Inventory management
  • Conflict resolution
  • Problem solving
  • Communication skills
  • Attention to detail
  • Customer engagement
  • Problem-solving skills
  • Multi-tasking strength
  • Money handling
  • Excellent people skills

Timeline

Sales Associate

Magic Memories
04.2023 - Current

Laundry Attendant

Rand Tower
06.2022 - 09.2023

Cart Attendant

Target
08.2021 - 12.2021

Cashier/Customer Service Cashier

Cub Foods
05.2021 - 01.2022

High School Diploma -

MTS HIGH SCHOOL

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Deonte Jones