Deonte Mack
Tulsa
Summary
Experienced Floor Supervisor with expertise in quality control and safety compliance. Leads and develops teams to enhance service delivery and customer satisfaction. Strong skills in client communication, decision-making, and time management. Seeking a long-term role with growth potential.
Overview
11
11
years of professional experience
Work History
Floor Supervisor
Janpro
Tulsa
03.2023 - Current
- Oversaw daily cleaning operations for commercial facilities, ensuring high standards of cleanliness.
- Coordinated cleaning team schedules to maintain consistent coverage and service quality.
- Inspected completed work for quality and adherence to standards.
- Trained new staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment, optimizing availability for team efficiency.
- Communicated with clients to address service needs and concerns.
Floor Technician
ABM Janitorial
Tulsa
09.2022 - 03.2023
- Ensured clean, well-maintained floors across multiple facilities to enhance overall appearance.
- Operated floor care equipment, including buffers and scrubbers, to achieve optimal floor condition.
- Applied appropriate cleaning solutions based on floor type and condition.
- Stripped old wax from floors using chemical strippers and scrapers.
- Swept and mopped floors to maintain cleanliness.
- Inspected work areas post-cleaning to confirm no debris remained, ensuring a polished finish.
Floor Technician
IHS
Tulsa
05.2020 - 08.2022
- Removed old wax from floors using chemical strippers and scrapers to prepare surfaces for reapplication of finish.
- Swept and mopped floors to uphold cleanliness standards and create a safe environment.
- Inspected work areas to ensure cleanliness and safety by removing debris after cleaning.
- Inspected machinery to ensure proper functioning before each use.
- Maintained a safe working environment by adhering to OSHA standards.
Floor Technician
Silgan
Grandview
02.2016 - 04.2020
- Stripped old wax from floors using chemical strippers and scrapers.
- Monitored work areas to ensure cleanliness and safety standards were met.
- Relocated furniture to enable comprehensive floor maintenance and enhance appearance.
- Inspected machinery to ensure optimal performance and reliability before operation.
- Maintained a safe working environment by adhering to OSHA standards.
Floor Technician
Children's Mercy Hospital
Kansas City
05.2015 - 02.2016
- Maintained cleanliness and appearance of floors across various facilities.
- Operated floor care equipment, including buffers and scrubbers, ensuring optimal floor maintenance.
- Applied appropriate cleaning solutions based on floor type and condition.
- Stripped old wax from floors using chemical strippers and scrapers.
- Monitored work areas to ensure thorough cleanliness, leaving no debris behind after cleaning.
- Addressed customer complaints promptly, enhancing overall satisfaction with cleanliness services.
- Ensured all safety protocols were followed when operating power tools and equipment.
Floor Technician
Truman Medical Center- Hospital Hill
Kansas City
12.2014 - 02.2015
- Operated floor care equipment, including buffers and scrubbers, ensuring high standards of cleanliness and floor maintenance.
- Applied new finish to floors using brushes, rollers, or trowels, achieving a polished and durable surface.
- Stripped old wax from floors using chemical strippers and scrapers.
- Applied appropriate cleaning solutions based on floor type and condition.
- Maintained cleanliness and appearance of floors across various facilities.
- Swept and mopped floors to maintain cleanliness.
- Monitored work areas to ensure that no debris was left behind after cleaning.
- Inspected floor surfaces and assessed conditions to identify and correct imperfections, enhancing overall flooring quality.
- Restocked supplies between shifts to maintain adequate supply levels.
- Followed safety protocols to ensure a safe working environment for all employees.
- Followed established procedures for hazardous materials disposal.
Education
GED -
Van Horne
Independence, MO01-2000
Skills
- Quality control
- Safety compliance
- Risk assessmentement
- Facility management
- Maintenance oversight
- Sanitation standards
- Service delivery coordination
- Client communication
- Customer service
- Attention to detail
- Customer satisfaction
- Team leadership
- Task delegation
- Staff training
- Quality control
- Risk assessment
Timeline
Floor Supervisor
Janpro
03.2023 - Current
Floor Technician
ABM Janitorial
09.2022 - 03.2023
Floor Technician
IHS
05.2020 - 08.2022
Floor Technician
Silgan
02.2016 - 04.2020
Floor Technician
Children's Mercy Hospital
05.2015 - 02.2016
Floor Technician
Truman Medical Center- Hospital Hill
12.2014 - 02.2015
GED -
Van Horne