Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deonte McCoy

Vallejo,CA

Summary

Highly disciplined and dependable professional with over a decade of experience in security operations, customer service, and team leadership. Proven ability to lead and manage high-stakes environments, including healthcare and corporate settings, with integrity, sound judgment, and a calm, authoritative presence. Recognized for expertly handling conflict resolution, supervising staff, enforcing safety protocols, and providing top-tier service to diverse populations. Equipped with strong emotional intelligence, critical thinking, and adaptability — bringing a commanding presence, sharp attention to detail, and a commitment to operational excellence in every role.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Security Officer II

CPMC Sutter Health
07.2024 - Current

• Enforce hospital security protocols with authority while maintaining a professional and respectful presence with patients, staff, and visitors.
• Execute thorough and consistent patrols to proactively identify and eliminate safety threats across hospital premises.
• Operate high-security metal and weapons detectors to intercept and prevent contraband entry, maintaining a secure environment.
• Maintain strict supervision of mental health patients, ensuring full compliance with safety regulations and hospital procedures.
• Respond decisively to escalating situations, using advanced de-escalation tactics to resolve conflicts and prevent violence.
• Remove unauthorized individuals from hospital grounds with firmness and professionalism, reinforcing a secure and orderly atmosphere.

Professional Security Officer/Site Supervisor

Allied Universal Security Services
08.2016 - 07.2024
  • Supervised a team of 4 security officers during overnight shifts, ensuring consistent enforcement of site protocols and client expectations Oversaw all shift operations including personnel scheduling, post
    assignments, performance monitoring, and incident response coordination.
  • Monitored surveillance systems (CCTV, alarm panels) and conducted proactive patrols to identify security threats and prevent incidents.
  • Controlled facility access by verifying credentials and escorting visitors, vendors, and contractors, ensuring compliance with entry procedures.
  • Responded to emergencies, disturbances, and suspicious activity with professionalism and authority, minimizing risk to people and property.
  • Built strong relationships with staff and clients through reliable leadership consistent professionalism, and high service standards.

Caregiver

Alameda County IHSS
01.2010 - 02.2024

• Provided compassionate, hands-on care to elderly and/or disabled clients in their homes, assisting with daily living activities including bathing, dressing, grooming, mobility, transfers, safety monitoring and hygiene.
• Performed light housekeeping tasks, such as laundry, dishes, and maintaining a clean, safe living environment.

  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Education

Berkeley Adult School
Berkeley, CA
06-2011

Skills

    Leadership
    Access Control & Survellience
    Customer Service
    Critical Thinking
    Adaptability
    Data Entry

Certification

  • BSIS Guard Card
  • Proprietary Private Security Guard

Timeline

Security Officer II

CPMC Sutter Health
07.2024 - Current

Professional Security Officer/Site Supervisor

Allied Universal Security Services
08.2016 - 07.2024

Caregiver

Alameda County IHSS
01.2010 - 02.2024

Berkeley Adult School