Deonte Thomas
OU Children's Hospital
Oklahoma City,OK
2027
years of professional experience
Experienced telemetry monitor technician with a strong focus on accurate rhythm interpretation, rapid troubleshooting, and emergency response readiness. Known for clear communication, professionalism, and reliable patient monitoring.
Work History
Telemetry Monitor Technician
4 Years 10 Months- Monitored pediatric telemetry rhythms, identifying arrhythmias and promptly reporting critical changes to nursing staff.
- Maintained continuous surveillance of multiple patient monitors, ensuring reliable bedside and central station coverage.
- Interpreted cardiac monitor alarms, reducing false alerts through accurate waveform assessment and lead troubleshooting.
- Documented rhythm strips and patient observations in medical records with consistent accuracy and attention to detail.
Mail Processing
5 Months- Processed overnight shipments, certified mail, and bulk packages following handling requirements.
- Sorted incoming and outgoing mail, routing correspondence to correct departments with accuracy.
- Verified addresses, postage, and delivery methods to prevent delays and returned items.
- Verified addresses, postage, and delivery methods to prevent delays and returns items.
Technical Support Representative
- Diagnosed wireless, internet, and TV service issues using troubleshooting scripts and diagnostic tools.
- Resolved billing, device, and account inquiries while maintaining accurate customer records in CRM systems.
- Guided customers through reset, setup, and configuration steps for phones, routers, and home equipment.
- Documented case details, troubleshooting actions, and resolution notes to support consistent service follow-up.
Education
High School Diploma
Skills
Professional ethics
Lifelong learning
Cardiac monitoring
Telemetry monitoring
Crisis management
Timeline
Telemetry Monitor Technician
OU Children's Hospital
12.2021 - CurrentRead More
Mail Processing
Farmers Insurance Company
01.2021 - 06.2021Read More
Technical Support Representative
AT&T
2018 - 2021Read More
Oklahoma Christian University
High School Diploma
Read More