Deontray Bent
Augusta,GA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
Overview
8
8
years of professional experience
Work History
(Cashier)
Walmart
01.2020 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
(Cashier)
Jo-Ann Fabric And Craft Stores
03.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
(Cook)
Chuck E Cheese
05.2017 - 02.2018
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
- Collaborated with team members to provide seamless customer service during peak hours.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
- Increased operational efficiency by maintaining all necessary equipment and promptly reporting any issues or malfunctions.
- Contributed to positive workplace morale through effective communication and teamwork skills.
- Enhanced overall dining experience by consistently delivering high-quality dishes prepared in adherence to strict recipe guidelines.
- Streamlined order processing by accurately inputting orders into the point-of-sale system and communicating effectively with front-of-house staff.
- Ensured compliance with local health department regulations through diligent adherence to sanitation protocols and regular inspections.
- Exhibited adaptability by quickly learning new menu items, recipes, and preparation methods as required by seasonal changes or promotions.
- Supported management in achieving sales targets through consistent upselling of premium menu options when appropriate.
(Crew Member)
Wendy's
04.2016 - 04.2017
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Education
Lucy Craft Laney
1339 Laney Walker Blvd05.2020
Skills
- ID Verification
- Payment Processing
- Customer Assistance
- Product Recommendations
- Cash Handling
- Drawer Balancing
- Cash Register Operation
- Customer Service
- Returns Processing
- Money Handling
- Time Management Skills
- Loss Prevention
- Merchandise Restocking
- Refunds and Exchanges
- Retail Merchandising
- Sales Expertise
- Cleaning and Sanitizing
- Inventory Control
- Staff Training
- Adaptability and Flexibility
- Teamwork and Collaboration
- Problem Solving Abilities
- Work Ethic and Integrity
- Multitasking Capabilities
- Attention to Detail
- Customer Service Excellence
- Fraud Prevention Awareness
Languages
English
Native or Bilingual
Timeline
(Cashier)
Walmart
01.2020 - 12.2023
(Cashier)
Jo-Ann Fabric And Craft Stores
03.2018 - 12.2019
(Cook)
Chuck E Cheese
05.2017 - 02.2018
(Crew Member)
Wendy's
04.2016 - 04.2017
Lucy Craft Laney