Deorelle "Dea" Guanzon

I have a hybrid role in managing Quality Assurance, Administrative, and Accounting.

Quality Assurance:

• Performing routine quality assurance reviews of clinical charts and all related notification and sharing procedures within established timelines
• Tracking and trending corrections, chart turn-around and technical errors
• Assisting in auditing functions of quality systems and internal audit
• Working in collaboration with other staff in chart clearing for processors
• Reviewing and assisting with Standard Operating Procedures and Work Instructions
• Adhering to organizational and departmental expectations, including quality program, to ensure policies and procedures are carried out in accordance with company procedures (SOPs) or polices, values, vision and mission, processor procedures, and other regulations

Accounting:

• Managing accounts payable and receivable functions, ensuring timely payments of invoices
• Developing monthly closing procedures to ensure timely completion of month-end close activities
• Performing reconciliations between bank accounts and internal ledgers
• Ensuring accurate processing of payroll transactions including bonuses, overtime pay, garnishment

Supervisory and Administrative role:

• Supervision of Organization Support Specialist
• Supervision of Accounts Payable
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Supervision of Allograft Services and Tissue Distribution
• Oversaw daily administrative operations, ensuring efficient workflow and compliance with organizational policies.
• Developed training programs for staff, enhancing team performance and operational knowledge.
• Implemented process improvements that streamlined administrative procedures and reduced turnaround times.