Deounia Curlett
Detroit,Michigan
Summary
I am a dedicated and focused administartive assistant/customer service representative who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. In my most recent position I was a resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.
Overview
8
8
years of professional experience
Work History
Office Manager
Merciful Heart Home Health Care
Dearborn , Michigan
02.2015 - 03.2016
As the Office Manager I Planned meetings and prepared conference rooms. drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Managed the receptionist area in a neat and organized fashion, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint and Excel presentations used for business development.Posted open positions on company and social media websites. Managed the day-to-day calendar for the company’s senior director. Received and screened a high volume of internal and external communications, including email and mail. Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Telemarketing Service Representative Agent
Associated Community Services
Southfield , Michigan
08.2008 - 02.2015
Received and screened a high volume of internal and external communications, including email and mail. Created weekly and monthly reports and presentations.
Education
Bachelor of Science - Healthcare Management
Colorado Technical University
2019
45 credits earned - Business Management
Henryford Community College
Skills
- Microsoft Office proficiency
- Excel spreadsheets
- Meticulous attention to detail
- Self-directed
- Time management
- Dedicated team player
- Medical terminology
- Proofreading
- Report development
- Schedule management
- Patient charting
- Insurance eligibility verifications
- Mail management
Accomplishments
Coordinated all department functions for team of 10+ employees. Increased office organization by developing more efficient filing system and customer database protocols. Promoted to office manager after 3 months of employment. Successfully planned and executed corporate meetings, lunches and special events for groups of 15+ employees.
Timeline
Office Manager
Merciful Heart Home Health Care
02.2015 - 03.2016
Telemarketing Service Representative Agent
Associated Community Services
08.2008 - 02.2015
Bachelor of Science - Healthcare Management
Colorado Technical University
45 credits earned - Business Management
Henryford Community College
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