Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Deovanny Dinicola

Management
Stockton,United States

Summary

Highly experienced professional known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience
2
2
years of post-secondary education
4
4
Certifications

Work History

Manager

AutoZone
Stockton, CA
01.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Fulfillment Associate

Lowe's
Lebanon, PA
05.2023 - 12.2023
  • Greeted store customers and discussed needs.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Operated Ballymore and pallet jacks to safely transport and manage materials to and from warehouse.
  • Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Segregated and processed incoming stock and materials to prepare for storage or shipment.

Education

High School Diploma -

Lebanon High School
01.2021 - 06.2023

Skills

Teamwork and Collaboration

Additional Information


  • Nazeala Johnson- 814-881-4716
  • Alex Fisher- 717-585-2141
  • Frank Isenberg - 412-720-4089

Certification

Customer Service Foundations

Timeline

Manager

AutoZone
01.2024 - Current

Fulfillment Associate

Lowe's
05.2023 - 12.2023

High School Diploma -

Lebanon High School
01.2021 - 06.2023

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Deovanny DinicolaManagement