Summary
Overview
Work History
Education
Skills
Accomplishments
Sales Representative Year
Languages
Timeline
Generic

Depetris Hassan

Miami,FL

Summary

Dynamic Inside Sales Representative with a proven track record at Gables Engineering, Inc., enhancing sales revenue through exceptional customer service and strategic relationship development. Skilled in utilizing CRM systems for efficiency and excelling in both relationship building and data entry. Achieved significant customer satisfaction by offering tailored solutions and insightful product recommendations.

Driven and personable individual with excellent communication and interpersonal skills. Demonstrates solid understanding of sales principles and customer relationship management, coupled with proficiency in CRM software and data analysis. Committed to driving sales growth and enhancing customer satisfaction through personalized service.

Experienced with client relationship management, ensuring satisfaction and loyalty. Utilizes strategic sales techniques to identify and capitalize on opportunities. Knowledge of CRM systems and effective communication for optimal results.

Overview

25
25
years of professional experience

Work History

Inside Sales Representative

Gables Engineering, Inc.
12.2000 - 10.2020
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
  • Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Receptionist

Gables Engineering, Inc.
12.1995 - 12.2000
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.

Education

High School Diploma -

Miami Central Senior High School
Miami, FL
06-1988

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Relationship development
  • Superior organizational skills
  • Email and phone etiquette
  • Organized and efficient
  • Driven
  • Data entry
  • Relationship building
  • Rapport building

Accomplishments

    Maintain sales goals for the department through customer service, rapport with customers and resolved other sales related task

Sales Representative Year

In the aviation business, you have to have good work ethics, communication skills and be able to complete other work task that was given by department. From customers feedback, I was voted with best customer sales represent by my peers.

Languages

English
Full Professional

Timeline

Inside Sales Representative

Gables Engineering, Inc.
12.2000 - 10.2020

Receptionist

Gables Engineering, Inc.
12.1995 - 12.2000

High School Diploma -

Miami Central Senior High School

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Depetris Hassan