Summary
Work History
Education
Skills
Timeline
Generic
DeQualyn Henderson

DeQualyn Henderson

Fort Worth,TX

Summary

Proven to excel in customer service and venue maintenance, my experience thus far at Cinemark Theaters showcases my ability to enhance guest experiences through expert seating assistance and diligent cleanliness efforts. Demonstrating flexibility and assertiveness, I effectively managed crowd control and ensure operational efficiency, contributing to a significant improvement in guest satisfaction ratings.

Work History

Theatre Usher

Cinemark Theaters
08.2024 - Current
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
  • Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Enhanced audience experience by efficiently guiding patrons to their designated seats and providing helpful assistance.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.

Education

High School Diploma -

Legion Preparatory Academy
Fort Worth, TX
12.2023

Skills

Flexibility

Assertiveness

Seating assistance

Cleaning and sanitizing

Customer Service

Guest Seating

Restroom Inspection

Timeline

Theatre Usher

Cinemark Theaters
08.2024 - Current

High School Diploma -

Legion Preparatory Academy
DeQualyn Henderson