Summary
Overview
Work History
Education
Skills
Community work
Timeline
Generic

De'Quan Daubon

Columbus,GA

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Country's BBQ where team training and improved store performance was exhibited. Skilled in problem-solving and customer service, adept at maintaining high productivity and safety standards. Achieved significant improvements in efficiency and customer experience through strategic planning and team collaboration.

Engaging City Carrier Assistant with safe driving record and reputation for highly efficient work. Hardworking self-motivator wiling to perform clerical duties after all mail has been delivered. Pragmatic City Carrier Assistant delivering mail on specific routes and collecting mail from letter boxes. High performing individual with customer service, communication and decision making skills. Offering reliability and adaptability. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level NDT testing position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

City Carrier Assistant

United States Post Office
09.2021 - Current
  • Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
  • Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
  • Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
  • Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
  • Managed approximately 10-20 incoming calls, emails, and faxes per day from customers.

Stocking Associate

Walmart
04.2021 - 09.2021
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Handled approximately 10-15 customers a day on finding different items within the store.

Driver

FedEx
05.2021 - 08.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Ensured that the delivery instructions on the packages for 10-15 customers was followed out appropriately.

Assistant Store Manager

Country's BBQ
07.2017 - 06.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored over 30 employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Line Cook

Dairy Queen Grill & Chill
05.2016 - 05.2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Mentored over 15 employees on basic protocol and store guidelines.

Education

Bachelor of Science - Health Sciences

Columbus State University
Columbus, GA
12.2021

High School Diploma -

Northside High School
Columbus, GA
05.2016

Skills

  • Issue Reporting
  • Vehicle maintenance knowledge
  • Geographical awareness
  • Relationships and rapport
  • Problem-Solving
  • Customer Service
  • Customer experience
  • Heavy Lifting
  • Restocking Shelves
  • Pallet Jack Operation
  • Item scanning
  • Shipping and receiving

Community work

In my spare time, I like to walk the streets of downtown Columbus and either pick up trash or help out the homeless. The community work means a lot to me, because spending some time completing selfless acts is healthy for not only myself but the community and people. I humbly appreciate everything that I have been able to give and help serve the community and people. The world is better place when people pitch in and help each other out.

Timeline

City Carrier Assistant

United States Post Office
09.2021 - Current

Driver

FedEx
05.2021 - 08.2021

Stocking Associate

Walmart
04.2021 - 09.2021

Assistant Store Manager

Country's BBQ
07.2017 - 06.2021

Line Cook

Dairy Queen Grill & Chill
05.2016 - 05.2017

Bachelor of Science - Health Sciences

Columbus State University

High School Diploma -

Northside High School
De'Quan Daubon