DeQuan Hall
Angel Transportation
Philadelphia,PA
8
years of professional experience
Results-driven professional with experience as an Amazon Driver at Angel Transportation, adept at efficient route navigation and package delivery. Demonstrated strong problem-solving abilities and exceptional customer service skills, ensuring timely and accurate service while maintaining vehicle safety and cleanliness. Recognized for reliability and teamwork in fast-paced environments.
Work History
Amazon Driver
2 Years 5 Months- Navigated assigned delivery routes to complete timely package drops with handheld scanning devices.
- Loaded and organized delivery van to support efficient route sequencing and package handling.
- Conducted pre-trip vehicle inspections to verify safety, cleanliness, and road readiness.
- Delivered packages accurately while following customer instructions and secure drop-off procedures.
Call Taker
2 Years 7 Months- Answered incoming transportation calls and scheduled ride requests with accurate trip details.
- Verified rider information, pickup locations, and appointment times before dispatching trips.
- Coordinated with EMTs to confirm routes, availability, and timely passenger pickups.
- Documented call notes, trip changes, and service updates in scheduling systems.
- Handled sensitive information with discretion, safeguarding customer privacy while adhering to company policies and regulations.
- Monitored multiple computer screens simultaneously.
- Monitored daily call volume and prioritized urgent transportation requests for efficient service.
Sales Associate
3 Years 4 Months- Delivered fast, friendly customer service at register and throughout store.
- Processed cash, card, and mobile payments accurately using point-of-sale systems.
- Stocked merchandise, rotated inventory, and maintained organized sales floor displays.
- Prepared fresh food and beverages while following sanitation and quality standards.
- Resolved customer concerns quickly to support positive shopping experiences.
- Maintained clean, safe work areas by following store procedures and checklists.
- Trained new associates on register procedures, stocking routines, and service expectations.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Safe driving practices
Attention to detail
Problem-solving abilities
Multitasking
Loading and unloading
Reliability
Excellent communication
Strong working relationships
Dependability and honesty
Organizational skills
Customer relationships
Adaptability and flexibility
Valid Driver's license
Ability to lift 50 pounds
Vehicle safety and maintenance
Order picking and processing
Cleaning and sanitation
Cleanliness maintenance
Efficient multitasking
Flexible schedule
Facility cleaning
Friendly
positive attitude
Timeline
Amazon Driver
Angel Transportation
06.2024 - CurrentRead More
Call Taker
Tri Care Transportation
11.2021 - 06.2024Read More
Sales Associate
Wawa
05.2018 - 09.2021Read More
Cape Henlopen High School
High School Diploma
Read More