DeQuana Ellis
Carrollton,GA
Summary
Compassionate Case Manager experienced in Substance Abuse and Behavioral Management environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Dedicated English Instructor with 7 years of experience instructing traditional and non traditional learners in English language. Gifted in curriculum development and lecturing to maximize student engagement and learning.
Overview
10
10
years of professional experience
Work History
Case Manager
Westcare Georgia, Boys Youth Academy
07.2022 - Current
- Provides case management services and assistance to program clients
- Assess the needs, conditions, and desires of clients
- Make referrals to outside agency for clients upon discharge
- Complete intakes and discharges of clients from the program along with urine drug screens
- Academic coordination to maintain compliance with state and local school requirements
- Complete weekly and monthly documentation for youth as well as the program
- Participate in clinical staffing decisions regarding the well-being of the clients in the program
- Review and document all clinical services and activities to remain in compliance of governing bodies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Adjunct English Instructor (ENG 0998, ENG 1101, ENG 1010, English Writing Lab)
West Georgia Technical College
08.2017 - Current
- Created, distributed, and reviewed the course syllabi
- Utilized a variety of instructional strategies in order to engage students, including cooperative and experiential learning
- Met with the academic department chair to develop coursework and curriculum
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Incorporated diverse perspectives into lessons by selecting texts from various cultural backgrounds and time periods.
- Adapted lesson plans for remote learning during periods of virtual instruction due to COVID-19 pandemic restrictions while maintaining high standards for student engagement and achievement.
- Provided extra support for struggling students through one-on-one tutoring sessions or after-class workshops.
- Presented prepared materials and supervised organized activities
- Evaluated student performance promptly and accurately based on departmental rubrics
- Coordinated with the college or university bookstore in order to ensure class material availability
- Maintained records of student attendance, involvement, and progress
- Taught assigned class material in accordance with learning objectives that are developed by the department
- Communicated with students outside of class to provide supplementary instruction, when necessary
- Participates in faculty meetings involving departmental updates
- Made copies of supplementary materials for distribution in class
- Survey students in order to obtain information about their wants and needs in certain courses.
Behavioral Health Tech
Westcare Georgia, Boys Youth Academy
01.2017 - 07.2022
- Implemented and enforced behavioral modification techniques
- Followed the TC community model for behavior modification
- Completion of support documentation and health notes (MAR).
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for up to 30 clients.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Taught clients how to complete basic household chores and prepare food.
Cottage Life Assistant
Murphy Harpst Children’s Center
06.2017 - 06.2021
- Assisted youth with daily behavioral goals
- Conducted CPI certified behavioral modification techniques
- Administered and documented medications
- Created and facilitated life skill groups
- Safety and crisis management
- Transporter
- Conducted daily documentation such as contact notes, monitors, incident reports and precautionary notes.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Private Caregiver/ Companion
DaniCares
10.2016 - 01.2017
- Assisted on outings to places around town
- Provided transportation, in a provided vehicle
- Prepared accurate daily notes of progress and care.
- Engaged clients with music and conversations for emotional well-being
- Assisted clients with daily living activities for improved quality of life.
- Provided safe mobility support to help patients move around personal and public spaces.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Maintained clean, safe, and well-organized patient environment.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self-esteem.
Assistant Caregiver
Next Generation Learning Academy
08.2016 - 01.2017
- Monitored children ages 9 months- 15 years old
- Facilitated a learning environment
- Trained children in proper bathroom etiquette
- Supervised children in a ratio of 7:1
- Assisted director with preparation of activities
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Monitored play time and rest times.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Support Staff Worker
Woodwright Industries
10.2015 - 04.2016
- Assisted clients with IDD with learning vocational skills
- Implemented vocational skills
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Event coordinator
- HRST, and Notes submitter for DBHDD
- SIS and ISP preparer
- Transportation provider for outings.
- Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
- Ensured a safe and comfortable setting by promptly addressing any concerns or hazards within the care environment.
Behavioral Youth Counselor
Youth Villages
04.2015 - 09.2015
- Taught the residents necessary life skills and provided for their physical daily care
- Assisted in treatment planning for each child
- Conducted daily documentation such as contact notes, milieu notes, and precautionary notes
- Participated in client transports to various locations
- Participated in recreation therapy with children
- Improved children’s behavior through coping skills and other therapeutic interventions
- Conducted group and 1 on 1 counseling sessions
- Assisted Reintegration Processes
- Assisted in tracking maladaptive behaviors
- Practitioner of behavioral safety precautions.
- Improved youth behavior by implementing evidence-based counseling techniques and interventions.
- Observed and monitored client behavior and responses to treatment.
Certified Alabama Substitute Teacher
Kelly Services
02.2015 - 04.2015
- K-12 Instruction (All Subjects)
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Integrated technology into lesson plans, increasing student interest and participation in subjects.
Teacher’s Assistant
The Learning Tree, Incorporated
06.2014 - 11.2014
- Enhanced communication skills for non-verbal children through consistent use of sign language and visual aids.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
- Increased fine motor skills through engaging sensory play activities customized for each child''s level of ability.
- Assisted special needs students with daily tasks, fostering independence and self confidence.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Education
Master of Arts - English
Jacksonville State University
Jacksonville05.2014
Bachelor of Arts - English
Jacksonville State University
Jacksonville, AL08.2011
Skills
- CPR and First AID/AED Trained- Adult, Child, and Baby
- CPI Certified
- Case Management
- Case Documentation
- Organization and Multitasking
- Problem-Solving
- Documentation And Reporting
- Email and Telephone Etiquette
- OSHA Certified
- 95 WPM
- Windows Microsoft Word, Excel, Teams, OneNote, Outlook, and PowerPoint
Timeline
Case Manager
Westcare Georgia, Boys Youth Academy
07.2022 - Current
Adjunct English Instructor (ENG 0998, ENG 1101, ENG 1010, English Writing Lab)
West Georgia Technical College
08.2017 - Current
Cottage Life Assistant
Murphy Harpst Children’s Center
06.2017 - 06.2021
Behavioral Health Tech
Westcare Georgia, Boys Youth Academy
01.2017 - 07.2022
Private Caregiver/ Companion
DaniCares
10.2016 - 01.2017
Assistant Caregiver
Next Generation Learning Academy
08.2016 - 01.2017
Support Staff Worker
Woodwright Industries
10.2015 - 04.2016
Behavioral Youth Counselor
Youth Villages
04.2015 - 09.2015
Certified Alabama Substitute Teacher
Kelly Services
02.2015 - 04.2015
Teacher’s Assistant
The Learning Tree, Incorporated
06.2014 - 11.2014
Master of Arts - English
Jacksonville State University
Bachelor of Arts - English
Jacksonville State University
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