Summary
Overview
Work History
Education
Skills
Phonemobile
Certification
Timeline
Generic

DeQuana Matthews

Indianapolis,IN

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Christel House Academy
07.2022 - Current
  • Maintained inventory of office supplies and placed orders.
  • Performed research to collect and record industry data.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Liaised between clients and vendors and maintained effective lines of communication.

Administrative Assistant

Ignite Achievement Academy
07.2019 - 07.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Performed research to collect and record industry data.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Team worker

Happy Kids Daycare Center
06.2016 - 07.2019

Kindergarten Classroom Associate Teacher

Tindley Accelerated Schools
07.2017 - 01.2018

Special Education Assistant

Indianapolis Public Schools
02.2015 - 06.2017

Before and After care worker

YMCA
12.2014 - 08.2015

Customer Service Representative

PLS
03.2013 - 06.2014

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05-2011

Bachelor of Science - Business Administration

University of Indianapolis
Indianapolis, IN
05-2026

Skills

  • Database Management
  • Notary
  • Taxes
  • Meeting planning
  • Scheduling
  • Invoice Processing
  • Appointment Scheduling
  • Office Administration
  • Expense Reporting
  • Letter preparation
  • Calendar Management
  • Information Security

Phonemobile

3179140618

Certification

Certified Notary

CPR trained

Timeline

Administrative Assistant

Christel House Academy
07.2022 - Current

Administrative Assistant

Ignite Achievement Academy
07.2019 - 07.2022

Kindergarten Classroom Associate Teacher

Tindley Accelerated Schools
07.2017 - 01.2018

Team worker

Happy Kids Daycare Center
06.2016 - 07.2019

Special Education Assistant

Indianapolis Public Schools
02.2015 - 06.2017

Before and After care worker

YMCA
12.2014 - 08.2015

Customer Service Representative

PLS
03.2013 - 06.2014

High School Diploma -

Warren Central High School

Bachelor of Science - Business Administration

University of Indianapolis
DeQuana Matthews