Dequanal Simmons
Newark
Summary
Dedicated Assistant Director with expertise in marketing, customer satisfaction and facility oversight. Focuses on systematic professional possessing stellar business planning and operational direction abilities. Comfortable working with all organizational levels.
Overview
9
9
years of professional experience
Work History
Assistant Director
SmartyPants
Irvington
01.2020 - Current
- Coordinated curriculum development initiatives to enhance program quality and meet company standards.
- Managed training sessions for staff on new educational tools and methodologies.
- Assisted in recruitment and onboarding of new educational professionals.
- Provided guidance to departmental staff for effective resolution of customer complaints.
- Analyzed data from multiple sources to identify trends and inform strategic improvement initiatives.
- Led mentoring sessions for newly hired employees to equip them with knowledge of company programs.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Visual Merchandiser
Macy's
Wayne
10.2019 - 12.2020
- Restructured merchandising strategy to elevate visibility of high-value products.
- Developed creative visual displays to showcase products and attract customers.
- Organized display cases, shelves, and aisles to enhance product visibility and accessibility.
- Managed an efficient workflow between the Visual Merchandising department and other departments within the company.
- Cultivated strong partner store relationships to boost customer satisfaction.
Security Officer
Cambridge Security
Florham Park
05.2017 - 08.2019
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent unauthorized access or incidents.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement.
- Utilized surveillance systems to monitor activities and identify potential threats effectively.
- Inspected premises for safety hazards and implemented corrective measures immediately.
- Documented daily activities and incidents in detailed reports for management review.
- Assisted in training new security staff on protocols and emergency procedures.
- Greeted all individuals at facility entrance to ensure proper access control.
Education
Associate of Science -
Essex County College
Newark, NJ05-2028
High School Diploma -
Pemberton High School
Pemberton, NJ06-1998
Skills
- Curriculum development
- Curriculum design
- Project management
- Data analysis
- Team leadership
- Employee training
- Customer service
Timeline
Assistant Director
SmartyPants
01.2020 - Current
Visual Merchandiser
Macy's
10.2019 - 12.2020
Security Officer
Cambridge Security
05.2017 - 08.2019
Associate of Science -
Essex County College
High School Diploma -
Pemberton High School