Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Moore

Wilson,NC

Summary

Dedicated educator, who also possesses significant experience in customer service, detailed oriented with superior organizational skills. Strong problem-solving skills complemented by data entry proficiency enhance overall educational experiences and community engagement. Energetic , self starter who can inspire and motivate team members, successfully manage multiple priorities, and perform under pressure in a fast -paced, rapidly changing environment. Excited to become a contributing factor in a growing organization by using acquired skills and the willingness to learn.

Overview

31
31
years of professional experience

Work History

Teacher

Nash Edgecombe Wilson Community Action
09.2021 - 11.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Engaged in activities within the community such as food drives and literacy workshops.
  • Remote teaching sessions as well as quarterly parent/teacher conferences.

Customer Care Representative

TrinKati Mobile Boutique
01.2018 - 10.2023
  • Assisted call-in customers with questions and orders.
  • Devise innovative strategies and initiatives to build and maintain long-term digital connections with customer
  • Evaluate and enhance company presence on social media by implementing bespoke brand promotion strategies.
  • Build rapport with customers through active listening and empathetic responses, fostering positive relationships.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Teacher

Hattie Daniels Daycare Center
10.2015 - 09.2021
  • Prepared and presented lesson plans that accommodated diverse learning needs
  • Engaged with students throughout the day using positive, relationship building practices
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as circle time and hands-on activities.
  • Established positive relationships with parents and extended family by organizing regular communication

Office Assistant

My Computer Services
08.2010 - 07.2015
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Increased customer satisfaction by providing professional and courteous support.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Facilitated smooth operations by efficiently handling incoming mail and phone calls.

Inspector, Trainer, Machine Operator

VF Jeanswear Inc.
10.1993 - 12.2003
  • Maintained up-to-date inspection and records for improved reporting and analysis.
  • Prepared reports detailing findings of inspections
  • Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Trained new employees in the different stations within the finishing department.
  • Use the different machines within the department to complete finishing processes.

Education

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
11-2009

Early Childhood Credential

Wilson Community College
Wilson, NC
12-2005

Skills

  • Classroom management
  • Critical thinking
  • Motivating students
  • Relationship building
  • Empathy and patience
  • Customer service
  • Multitasking and organization
  • Time management
  • Product inspection

Timeline

Teacher

Nash Edgecombe Wilson Community Action
09.2021 - 11.2024

Customer Care Representative

TrinKati Mobile Boutique
01.2018 - 10.2023

Teacher

Hattie Daniels Daycare Center
10.2015 - 09.2021

Office Assistant

My Computer Services
08.2010 - 07.2015

Inspector, Trainer, Machine Operator

VF Jeanswear Inc.
10.1993 - 12.2003

Associate of Science - Business Administration

Colorado Technical University

Early Childhood Credential

Wilson Community College

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Kimberly Moore