Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Hi, I’m
DeQuinta Watson
San Diego,CA
Summary
Overview
9
years of professional experience
Work History
STYL ResidentialSan Diego, CA
Assistant Property Manager
03.2022 - Current
Job overview
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Handled residents complaints promptly and appropriately, calling in maintenance techs and other support services.
- Used strong negotiating talents to obtain reasonable fees from contractors for resident events and security work.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and resident outreach programs (renewals).
- Consistently kept renewal rate above 75%
- Trained and motivated leasing staff
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Showcased problem-solving skills when dealing with resident complaints and relationships with vendors
- Processed final account statements, 30 day notices, notice to vacate
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Completed final move-out walk-throughs with residents to identify required repairs.
- Monitored over leasing consultants to make sure we're on goal with our sales target weekly.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with residents.
- Followed up on delinquent residents and coordinated collection procedures.
AutovitalsSan Diego, CA
Sales Development Representative/Business Development Manager
01.2021 - 03.2022
Job overview
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Made over 100 cold calls daily
CA VenturesBerkley, CA
Leasing and Marketing Manager
02.2019 - 01.2021
Job overview
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
- Kept properties in compliance with local, state and federal regulations.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Maximized rental income while minimizing expenses through effective planning and control.
- Generated professional networks by engaging in professional, industry and college organizations.
Essex Property Trust IncSan Francisco, CA
Assistant Floating Manager
03.2016 - 02.2019
Job overview
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Covered over 85 communities in the San Francisco Bay Area ( Garden Style, Mid-Rise, and Luxury High Rise)
- Completed 4 lease ups and assisted with newly acquired communities
- Set aggressive targets for employees to drive company success and strengthen motivation.
Great DestinationsDublin, CA
Lead Sales Representative/Sales Manager
01.2014 - 03.2016
Job overview
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Researched competitors' activities and products to uncover new trends
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
Education
University of ToledoToledo, OH
No Degree from Business Administration And Management
University Overview
Carman-Ainsworth High SchoolFlint, MI
High School Diploma
06.2013 - 06.2013
University Overview
Skills
Telephone and email etiquette
Accomplishments
Accomplishments
- Top Leaser of the year award
- Quarter Leasing MVP award
-#1 Sales Representative in the entire company
Timeline
Assistant Property Manager
STYL Residential
03.2022 - Current
Sales Development Representative/Business Development Manager
Autovitals
01.2021 - 03.2022
Leasing and Marketing Manager
CA Ventures
02.2019 - 01.2021
Assistant Floating Manager
Essex Property Trust Inc
03.2016 - 02.2019
Lead Sales Representative/Sales Manager
Great Destinations
01.2014 - 03.2016
Carman-Ainsworth High School
High School Diploma
06.2013 - 06.2013
University of Toledo
No Degree from Business Administration And Management
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